Vice President, Sales Manager

AmeriHome Mortgage Company, LLC•Irvine, CA

23h•Onsite

About The Position

As a Sales Manager, you will manage Retail Lending Consumer Direct Production Loan Officer (LO) teams. These teams pursue residential mortgage lending from prospective leads generated via Customer Sales Reps (CSR) outbound phone solicitations, mail marketing campaigns, and inbound inquiry customer calls. Your primary goal will be to manage your team to achieve sales goals and key performance indicators (KPIs). In addition to overseeing a team of Loan Officers, you will contribute to all aspects of the AmeriHome Retail Lending production platform. AmeriHome Mortgage, a Western Alliance Bank company, is a leading national business-to-business mortgage acquirer and servicer, ranking as the nation’s third-largest correspondent mortgage provider in 2020 and the 13th largest producer of mortgages in the U.S. The company operates a flexible and scalable platform with modern infrastructure, advanced data and analytics, and deep industry expertise, targeting profitability in all market environments. AmeriHome has over 1,000 employees, is licensed in 49 states, and is headquartered in Thousand Oaks, California, with offices in Irvine, CA, and Dallas, TX.

Requirements

5+ years of related experience in Managing Sales Team or similar field.
High school diploma required.
Previous leadership experience required.
Advanced knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services.
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Intermediate to advanced computer skills including Encompass (LOS), Velocify (CRM) and MS Office products.
Advanced knowledge of FHA, VA, Non-QM, Jumbo and Conventional loan products.
Experienced with Purchase and Re-finance purpose transactions.
Advanced speaking and writing communication skills.
Occasional travel required.

Nice To Haves

Bachelor's degree or equivalent experience preferred.

Responsibilities

Manage Retail Lending Consumer Direct Production Loan Officer (LO) teams that pursue residential mortgage lending from prospective leads that are generated via Customer Sales Reps (CSR) outbound phone solicitations, mail marketing campaigns, and inbound inquiry customer calls.
Manage your team to achieve sales goals and key performance indicators (KPIs).
Contribute to all aspects of the AmeriHome Retail Lending production platform.
Set and manage team and individual production, personal and growth plans.
Track and report on personal and team Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
Maintain accurate records and reporting.
Plan and lead periodic company, division and team meetings.
Identify areas of improvement within each team, create and execute action plans with Team Managers to address to maximize team performance.
Provide feedback from the sales floor to marketing, recruiting, compliance, and management.
Ensure adherence company policies and procedures, applicable federal, state and laws and regulations.
Approve team timesheets, review commission reports, and general management responsibilities including ongoing recruiting efforts, performance management, and terminations.
Achieve and maintain strong working knowledge of residential mortgage product guidelines.
Lead and develop a team: responsible for hiring, coaching, performance management, training and development.

Benefits

Competitive salaries
An ownership stake in the company
Medical insurance
Dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!