Vice President - Revenue Cycle

Huron Consulting Services•Chicago, IL

18h•$200,000 - $265,000

About The Position

The Vice President of Revenue Cycle provides strategic direction, operational leadership, and oversight of ambulatory and acute Revenue Cycle operations across a complex healthcare organization. As the senior Revenue Cycle leader, this executive works closely with health system executives, finance leadership, and other stakeholders to drive financial performance, operational excellence, and a consistent patient financial experience. The role has overall responsibility for end-to-end Revenue Cycle operations and leads a large, multidisciplinary organization of leaders, staff, and supervisors. The Vice President establishes strategy, performance expectations, and operational priorities aligned with broader organizational and financial objectives. Working collaboratively with executive, finance, clinical, operational, and technology leaders, the role identifies opportunities to strengthen performance, standardize operations, improve the patient financial experience, and implement sustainable process and technology improvements. The leader develops a high-performing leadership team, establishes accountability through key performance indicators, and drives continuous improvement. Periodic travel may be required based on organizational, operational, leadership, or business needs. The role leads long-term Revenue Cycle strategy and performance improvement; oversees budgets, strategic partners, vendors, and transformation initiatives; and uses analytics, process improvement, and technology to improve financial and operational results. It partners with IT and project leadership to implement and optimize systems and applications, and leads process redesign, standardization, automation, and improvements to billing, collections, denial prevention, and account resolution. The Vice President reports on financial performance, operational KPIs, budgets, compliance, quality, customer service, and productivity; identifies risks and performance gaps; and provides recommendations and action plans to senior leadership. The role maintains policies, controls, and processes that support regulatory and organizational requirements, including HIPAA privacy and security requirements and applicable healthcare billing regulations. It also establishes goals, budgets, and performance expectations; monitors results; develops leadership capability and succession readiness; and ensures consistent adherence to organizational policies and standards of conduct.

Responsibilities

Develop and execute long-term Revenue Cycle strategies aligned with enterprise priorities and organizational objectives.
Translate strategic priorities into actionable plans across operations, finance, technology, workforce, customer service, and regulatory compliance.
Partner with Finance, IT, Human Resources, clinical leadership, and other stakeholders to develop and execute a comprehensive Revenue Cycle roadmap.
Build Revenue Cycle knowledge and accountability across the organization.
Provide executive leadership for standardized, efficient, and compliant Revenue Cycle operations.
Build, develop, and engage a high-performing Revenue Cycle leadership team with clear accountability for results.
Foster a culture of continuous improvement, collaboration, accountability, and employee engagement.
Establish forums for leadership development, education, best-practice sharing, and operational alignment.
Represent Revenue Cycle performance, priorities, risks, and initiatives to senior leadership, governance committees, and other stakeholders.
Establish and monitor Revenue Cycle metrics, benchmarks, and performance improvement plans.
Use analytics, process improvement, and technology to identify opportunities and drive measurable operational and financial improvements.
Lead resolution of complex Revenue Cycle challenges and develop sustainable cross-functional solutions.
Evaluate technologies and vendors, develop business cases and ROI analyses, and recommend investments.
Oversee Revenue Cycle budgets, strategic partners, vendors, and major transformation initiatives.
Lead end-to-end Revenue Cycle process improvement through redesign, standardization, automation, technology, and data.
Partner with IT and project leadership to plan, implement, and optimize Revenue Cycle systems and applications.
Identify and implement system functionality that improves workflow, productivity, financial performance, and the patient financial experience.
Redesign processes to support accurate and timely billing, collections, denial prevention, and account resolution.
Establish consistent policies, procedures, workflows, and productivity standards across Revenue Cycle operations.
Monitor transformation initiatives to ensure milestones, objectives, and expected outcomes are achieved.
Maintain relationships with executive leadership, operational stakeholders, Revenue Cycle leaders, and strategic partners.
Provide regular reporting on financial performance, operational KPIs, budgets, compliance, quality, customer service, and productivity.
Identify emerging issues, performance gaps, opportunities, and risks, and provide recommendations and action plans to senior leadership.
Ensure Revenue Cycle services and deliverables meet established quality, performance, and service expectations.
Develop mitigation strategies and corrective action plans for operational, financial, regulatory, and compliance risks.
Maintain standardized policies, controls, and processes that support regulatory and organizational requirements.
Ensure required reporting is accurate, timely, and compliant with applicable standards and requirements.
Maintain compliance with HIPAA privacy and security requirements and applicable healthcare billing regulations.
Establish goals, objectives, budgets, and performance expectations for assigned Revenue Cycle functions.
Monitor performance against targets and implement corrective actions when needed.
Develop leadership capability, succession readiness, and accountability throughout the Revenue Cycle organization.
Ensure leaders and team members follow organizational policies, procedures, and standards of conduct.