Vice President, Revenue Cycle Management

Brightli•Springfield, MO

4d•Onsite

About The Position

We're seeking an exceptional leader to join our team as Vice President - Client Financial Services. In this role, you'll oversee all aspects of Client Financial Services operations, driving financial management, leadership, and expertise to maximize client revenue while maintaining regulatory compliance and high client satisfaction. As Vice President - Client Financial Services, you'll play a critical role in shaping our organization's financial future. You'll leverage your expertise to streamline processes, enhance net cash collections, and foster strong relationships with clients and stakeholders.

Requirements

Bachelor's degree in medical management, business administration, health administration, or commensurate professional experience
Minimum 7 years of leadership experience in revenue management and operations, with expertise in billing, customer service, payment posting, and payment variance
Strong analytical and problem-solving skills to address complex issues and drive business growth
Excellent communication and leadership skills to collaborate with stakeholders and drive team success
Ability to prioritize and deliver key initiatives, with demonstrated success in achieving performance metrics targets

Responsibilities

Promote financial and operational viability by effectively managing all aspects of Client Financial Services operations
Modify and maintain policies to streamline and automate processes, enhance net cash collections, and build strong relationships with clients and stakeholders
Identify opportunities to leverage systems and processes to lower costs while maintaining or improving customer service
Facilitate planning across the Revenue Cycle for process improvements, including prioritization and implementation in collaboration with key stakeholders
Analyze current policies and procedures to ensure standardization and compliance
Develop and monitor performance scorecards to measure process outcomes and ensure continuous quality improvement
Maintain internal control over accounts receivables and cash collections
Perform analysis of accounts receivable, billing, and cash collections to drive business growth
Ensure prompt and professional handling of client inquiries and complaints
Maintain effective communication between key business and clinical stakeholders
Ensure departmental systems incorporate principles of total and continuous quality improvement
Communicate strategic direction and encourage team participation
Provide leadership and guidance to drive departmental success
Champion change and manage implementation of new ideas