Vice President, Regional Property Manager

BXP, Inc.San Francisco, CA
Onsite

About The Position

Provide financial and operational oversight of a regional portfolio to maximize long-term value. This role involves preparing and executing the portfolio business plan in accordance with corporate goals and objectives, ensuring first-class service to tenants, and maintaining the long-range viability of corporate assets.

Requirements

  • Bachelor’s degree with a concentration in Business Administration or Real Estate related field required.
  • A minimum of 12-15 years of progressively responsible Class A commercial office property management experience required.
  • Previous management level supervisory experience required.
  • Proven ability to execute "best in class" building operations, with a strong technical understanding of mechanical, electrical and plumbing (MEP) systems as well as a solid understanding of structural design concepts required.
  • Familiarity with ADA and OSHA.
  • Working knowledge of security and life safety protocol.
  • Excellent communication, management and leadership skills.
  • Demonstrated customer service and problem-solving skills.
  • Ability to work with and/or supervise staff, consultants, and tenants with a wide range of disciplines and positions.
  • Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
  • Ability to work in a face paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Proficiency with Microsoft Office Applications.
  • Flexibility with schedule.

Nice To Haves

  • Certification as Real Property Administrator (RPA) and/or Certified Property Manager (CPM) preferred.
  • Continuing education toward LEED certification highly desirable.

Responsibilities

  • Develop and implement consistent Property Management operating procedures for assigned portfolio.
  • Assume overall financial accountability including approval of all budgets at portfolio level and providing capex recommendations.
  • Review and approve operating and capital budgets for portfolio. Develop and implement capital projects.
  • Negotiate contracts and arrangements with vendors ensuring Company standards are adhered to.
  • Conduct formal site inspections with Property Management staff.
  • Participate in asset repositioning projects.
  • Participate in due diligence surveys of new acquisitions.
  • Maintain familiarity with all sections of leases related to operating provisions, services, expenses, tenants use and landlords obligations.
  • Quality control all financial reports, including quarterly variance reports, reforecast of income and expenses, tenant account receivables, and Quarterly Financial Statements.
  • Review and approve invoices, travel and expense reimbursement requirements and purchase orders.
  • Originate, pursue and negotiate fee and license revenue opportunities.
  • Strategize with department head on streamlining operating procedures, change management, and implementation of property technologies.
  • Overall responsibility for tenant relationships and tenant satisfaction in assigned portfolio.
  • Resolve legal disputes between tenant and landlord.
  • Oversee communication to retailers, office tenants and community via management of marketing and/or public relations firms.
  • Responsible for regional staff development and succession planning.
  • Provide objective performance assessments and reinforce improvement opportunities.
  • Manage human resources matters including recruitment, interviewing, training, development, performance management, and compensation reviews.
  • Conduct annual and mid-year reviews and ongoing informal performance evaluations with direct reports.
  • Provide leadership and strategic planning including supervision of day-to-day and long-term operational functions.
  • Collaborate with the regional head of Property Management and maintain consistent communication with other regional department heads.
  • Drive strategy development for assets via an understanding of the market, corporate goals, and existing leases.
  • Provide main interface and serve as main point of contact with the regional Development department regarding existing assets’ operations and footprints.
  • Accountable for adherence to internal controls and compliance with company policy and procedures.
  • Assume leadership role for special projects and the implementation of initiatives within the region.
  • Represent the company within the real estate industry and participate in business, community and governmental organizations.
  • Interface and serve as a support and resource to the Regional Development department regarding existing assets’ operations, community relations and footprints.
  • Provide timely information on all property-specific issues and important developments within assigned portfolio to management team.
  • Willingness to learn, implement and train property staff on property technology and artificial intelligence tools.
  • Oversee relationships with the Regional Leasing staff to market assigned portfolio.
  • Ensure regulatory compliance and enforce control policies and procedures.
  • Oversight of emergency response procedures.
  • Show space to prospective tenants when required.
  • Represent Boston Properties as active member of Building Owners and Managers Association (BOMA).
  • Participate in community business organizations representing Boston Properties’.
  • Perform other duties as assigned.

Benefits

  • medical and dental coverage
  • a retirement savings plan with competitive company match
  • backup childcare
  • educational assistance
  • employee support programs
  • a generous commuter transit subsidy
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