Vice President, Professional Services Delivery North America

Hewlett Packard Enterprise • Spring, TX

1d • $187,000 - $429,000 • Hybrid

About The Position

HPE is seeking a Vice President, Professional Services Delivery to lead our North America delivery organization. This executive will be accountable for delivering complex customer engagements across Advisory and Professional Services, Lifecycle Services, and systems integration—ensuring outcomes meet customer expectations, business commitments, and financial targets. This is a high-impact opportunity for a services leader who brings executive presence, operational rigor, customer focus, and the ability to scale high-performing teams in a complex enterprise technology environment.

Requirements

• 12+ years of progressive leadership experience in professional services, consulting, systems integration, service delivery, customer success, or enterprise technology services.
• Experience leading large, multi-country teams, ideally including managers of managers.
• Proven ability to deliver complex customer projects at scale while improving customer satisfaction, delivery quality, profitability, and operational discipline.
• Strong executive presence and ability to influence senior customers, sales leaders, business executives, and cross-functional stakeholders.
• Experience managing services financial performance, including revenue, cost, margin, utilization, forecasting, and resource planning.
• Track record of leading transformation, building scalable operating models, and using data to improve execution.
• University degree or equivalent experience

Nice To Haves

• ITIL, ITSM, project management, or services methodology experience preferred.

Responsibilities

• Lead end-to-end Professional Services delivery, ensuring customer commitments are delivered with quality, predictability, and financial discipline.
• Partner with Sales, Pre-Sales, Business Units, Customer Operations, and Business Operations to align delivery strategy, commercial commitments, and execution.
• Drive portfolio governance, project health, risk management, forecasting, and executive reporting across the delivery organization.
• Improve delivery efficiency, utilization, margin performance, and scalable operating models.
• Build and develop a high-performing organization with the leadership depth, skills, and operating rhythm required to scale with customer demand.
• Drive transformation of the delivery organization to strengthen operating discipline, standardize ways of working, improve productivity, and scale delivery capability.
• Partner with the Hybrid Cloud business unit as the representative for all of service delivery, ensuring delivery priorities, customer needs, and execution risks are reflected in business planning and decision-making.

Benefits

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree