Vice President, Product Management

Mastercard • Boston, MA

1d • Onsite

About The Position

The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services uses our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role supports the Insights & Intelligence (I&I) organization in North America. The Insights & Intelligence vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is accountable for ensuring North America portfolio growth through thoughtful product road mapping, influencing product development, and partnering with our sales and Client Services teams to bring value added solutions to market. This product management role will be responsible for the Advanced Analytics product group within NAM I&I, including custom analytics, Test & Learn, & Mastercard Credit Intelligence.

Requirements

• Ability to act with a persistent and relentless sense of urgency.
• Strong analytical skills.
• Demonstrated ability to influence senior stakeholders, in a cross functional org structure
• Understanding of payments technology and application of that knowledge to address customer/market needs.
• Knowledge of the US and Canadian payments markets and emerging needs of the various industry players
• Experience with people management
• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
• Self-starter, highly organized, collaboration-minded and results driven.
• Ability to multi-task and work on multiple projects in a fast-paced environment.
• Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
• Proficiency in utilizing Microsoft Excel and PowerPoint.

Nice To Haves

• Experience in consulting a plus

Responsibilities

• Lead the development and execution of comprehensive go-to-market strategies for the suite of Advanced Analytics products solutions
• Drive the planning, coordination, and scaling of new solutions, ensuring alignment with market needs and customer expectations.
• Collaborate with cross-functional teams including global product, sales, account management, and client services to ensure seamless operations and a cohesive customer experience.
• Champion the commercialization process from ideation to launch, ensuring that our consulting solutions are positioned effectively in the market.
• Monitor and analyze customer feedback to inform enhancements and strategies.
• Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance.
• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making.
• Manage and provide oversight to more junior team members who will drive activities for each product line

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed