About The Position

IKS Health is on a mission to enable the efficient delivery of high quality care through a combination of leading edge technology and human expertise. The IKS Care Enablement Platform enables us to deliver the chores of healthcare, across administrative, clinical, and operational burdens, to enable clinicians to focus on their core purpose: delivering great care and bringing joy and purpose back to medicine. We’re redefining the future of Care Enablement and creating transformative value in healthcare by empowering clinicians to build healthier communities and enabling stronger, financially sustainable enterprises. IKS Health is a trusted partner for 600+ clients including the largest hospitals, health systems, and specialty groups across the United States. We are seeking a hands-on Implementation Leader to own end-to-end deployment of a comprehensive care enablement platform across provider organizations. This platform spans revenue cycle optimization (FFS), clinician efficiency solutions, and value-based care (VBC) enablement. This role is accountable for turning signed deals into operational reality driving structured, on-time, high-quality implementations across a multi-product, deeply integrated platform. The leader will operate at the intersection of product, operations, client stakeholders, and executive leadership to ensure successful rollout and adoption.

Requirements

  • 15 years of experience in implementation, program management, or operations roles within healthcare technology / services or health systems / medical groups.
  • Proven track record of leading complex, multi-workstream implementations (e.g., EHR, RCM platforms, care management, or enterprise SaaS deployments).
  • Demonstrated success managing cross-functional programs with significant integration dependencies (e.g., EHR/PM integrations, data migrations, workflow redesign).
  • Experience working directly with provider organizations (health systems, MSOs, physician groups).
  • Strong familiarity with revenue cycle operations (front, middle, back office).
  • Strong familiarity with clinical workflows and EHR ecosystems.
  • Strong familiarity with value-based care models and/or MSO operations.
  • Experience implementing or rolling out large scale programs in healthcare IT or health systems or medical groups.
  • Experience driving change management in clinical environments.
  • Exposure to AI-enabled clinical or operational tools.
  • Possess an Undergraduate or Master's degree; MBA or MHA is preferred.

Responsibilities

  • Own full lifecycle delivery from kickoff through go-live and stabilization—across all platform components (RCM, patient engagement, clinician workflow tools, VBC MSO services)
  • Translate contractual scope into a sequenced, executable implementation roadmap with clear milestones, dependencies, and critical paths.
  • Drive integration of multiple products into a unified operational workflow, not siloed deployments.
  • Build and actively manage detailed project plans, RAID logs (risks, assumptions, issues, dependencies), and weekly execution dashboards.
  • Enforce timeline discipline and accountability across internal teams (product, engineering, ops) and external client stakeholders.
  • Identify risks early and intervene decisively to unblock execution—this is a “fix it before it escalates” role.
  • Serve as the central point of coordination across internal teams (product, engineering, data integration, operations, client success) and external stakeholders (client executives, clinical leadership, IT, revenue cycle teams).
  • Ensure alignment on data integrations (EHR, PM systems), workflow redesign, and operational readiness.
  • Engage directly with executive sponsors (internal & client-side) to provide transparent progress updates, escalate and resolve critical risks, and drive decision-making to maintain momentum.
  • Operate comfortably in high-stakes environments where delays impact revenue and operations.
  • Ensure successful workflow implementation, user training, and change management across clinical and administrative teams.
  • Partner with operations teams to ensure post go-live performance stabilization and KPI tracking.

Benefits

  • Healthcare
  • 401(k)
  • Paid time off

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Number of Employees

1,001-5,000 employees

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