Vice President, Acceptance Solutions Platform

Visa•Austin, TX

9h•Hybrid

About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. The Acceptance Solutions Product Development team drives the diversification of our revenue with products that differentiate our network and deliver valuable solutions across other rails. The team’s strategy is to increase total merchant value by developing solutions that address complex and emerging merchant and acquirer needs. Our mission is to drive the future of payment acceptance, helping our clients navigate digital commerce complexities and address an increasing need for flexibility and agility. The goal of the Visa Acceptance Platform is to be the world’s most open payment platform by delivering market leading, globally relevant, omnichannel acceptance componentry through open, composable, modular APIs delivered with Visa-grade resilience, security, maintenance, and scale. The VP will lead product development for the Acceptance Solutions Platform, aligning with key stakeholders across technology, global product and market facing teams. The Platform organization is organized in 6 Team of Teams (TofTs) each supporting a collection of client capabilities, Data Platform, Shared Platform Services, DevOps, Observability, SRE, and Performance Testing. This is a global role supporting all regions and aligned to support 6 Acceptance Solutions Portfolios led by 6 VP peers.

Requirements

Experience leading large, global technology teams and a broad software engineering leadership background.
Previous experience in design, architecture, and engineering experience of highly available, resilient, scalable systems.
Experience leading large, global technology teams of at least 150+ employees and a broad software engineering leadership background.
Proven ability to lead multidisciplinary technology teams, providing guidance, and nurturing talent.
Track record of effectively communicating complex technical concepts to diverse stakeholders.
Demonstrated experience in change management concerning the adoption of new technologies.
Strong organizational skills with the ability to manage multiple projects, teams, and priorities concurrently.
Ability to build and maintain strong relationships across various departments, ensuring seamless collaboration and communication.
Proven capability to align departmental strategies with the broader corporate vision.
Experience in creating a collaborative and innovative work culture that encourages risk-taking and fosters excellence.
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD
App servers, Kubernetes, Hazelcast, Kafka, Mysql, Mongo, Cassandra, Containers, Chef, Splunk, Elastic, Hadoop
Experience in coding, architecting and leading large teams of technologists
Experience managing a large global and disparate team of engineers across multiple time zones and cultures
Have experience in Development Operations and modern CI/CD techniques
Strong track record of building enterprise transaction-based system with focus on security, reliability, scalability, and performance
Experience working in Agile framework and comfortable working in matrixed organization
Excellent knowledge of core engineering best practices and passion to implement these across the team
Demonstrated ability to recruit, grow, retain, and lead high-caliber technical talent
Exceptional collaboration and partnership skills with the ability to work in a global environment and drive consensus in cross-functional teams
Strong commercial acumen, able to forecast business trends and translate into agile technology acceptance solutions
Payments industry experience desired, enterprise experience advantageous

Nice To Haves

Deep Payments industry knowledge highly desired, specifically disputes.
15 or more years of work experience with a bachelor’s degree or at least 12 years of work experience with an advanced degree (e.g. Masters/MBA/ JD/MD) or a minimum of 10 years of work experience with a PhD
Proficiency in cloud-based solutions and is highly desired.
Proven experience managing multidisciplinary teams and overseeing large-scale technology projects.
Exceptional communication skills with a knack for translating complex technical jargon into understandable language for non-technical stakeholders.
Experience leading large, global technology teams and a broad software engineering leadership background.
Previous experience in design, architecture and engineering experience of highly available, resilient, scalable systems.
Experience leading large, global technology teams of at least 300+ employees and a broad software engineering leadership background.
Deep Payments industry knowledge highly desired.

Responsibilities

Directly responsible for product development for the Visa Acceptance Platform.
Lead cross-functional global team of senior engineers, solution architects, technical project managers to define technology project architecture, technology strategy, and play a leadership role providing guidance to stakeholders.
Provide technical vision and a roadmap to align with the corporate strategy and the technical strategy
Provide technical thought leadership and management in building code that is secure and passes all Visa cyber security requirements
Provide technical thought leadership and management in building code that has an always-on architecture and uptime/availability characteristics in excess of 99.999%
Work closely with product management and the regions to define the right feature set and technical roadmap to support the company vision and strategy across our ecosystem
Work closely with cybersecurity and operations & infrastructure to ensure a seamless model of coding, deployment and operations of the code in production
Execute technology strategies and key priorities to meet business objectives and strategies with key stakeholders across technology, global product and market facing teams.
Work directly and closely with cross functional stakeholders to develop multi-year strategic outlook plans, instrumental in defining solutions for large/complex opportunities/challenges.
Support a globally distributed team of 220+ employees.
Manage and enhance our global organizational model and our global workforce in NA, Europe and Asia
Maintain operational and fiscal discipline by effectively managing the scope/schedule and budget
Lead agile product development teams working with clients (issuers, acquirers, processors and service providers) to commercialize new or existing underutilized products to address broader use cases.
Define, coordinate customer change management and support strategies.
Demonstrates alignment to Visa’s Values and has the capability to lead and motivate a team.
Demonstrates commitment to growing and developing internal talent.
Able to deal effectively with strategic issues, as well as tactical operational details.
Able to anticipate risks and propose practical plans to mitigate them.
Build strong relationships with solid trust and mutual respect as the foundation.
Leverage strong judgment skills to make decisions.
Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.