Vice President, Payments Product Owner

BNY Mellon•New York, NY

1d•Hybrid

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of VP, Payments Product Owner to join our Global Payments & Trade team. This role is pivotal in establishing the foundational support necessary for the ongoing growth, enhancement, and maturity of our Value-Added Overlay Services (e.g., Paymode, Benefits Disbursement, Vaia, Prepaid Debit Card, Bill Pay Advantage, Merchant Services, Virtual Card), which are key competitive differentiators for BNY. This team member and will be essential in Product Governance (rationalizations, periodic reviews, product approvals, etc.), Cost Management (collaborating with tech and Ops to reduce costs), Vendor Management/EM responsibilities, Client Billing, Operating Model Optimization/Product Ownership, Production Issue support, and liaising with Client Service, RMs, and Clients. Additionally, the role involves Client Service/Implementation Support, Network Workgroup Representation (Business Committee, Direct Member, etc.), Operations and Technology Liaising, P&L responsibility (with revenue shared across functional areas), monitoring client attrition rates (outside pricing), participating in client meetings for non-sale activities, engaging in client onboarding, product governance efforts, training internal stakeholders, preparing client-facing materials, and generating scalable and sustainable revenue opportunities. Product Execution: Able to write specs for minor features and contribute meaningfully to specs for major features. Able to negotiate the implementation of current work, make the right trade-off decisions to launch products in a high-quality manner. Knows when to escalate to managers. Works with teams to make recommendations that deliver maximum value to end users as quickly as possible. Can efficiently assess the quality and readiness of a release. Customer Insights: Formulates the right business questions to be asked and knows how to track down data to inform decisions. Can use low fidelity tools to outline a design approach and then work with teams to translate them into higher fidelity representation of the feature. Makes regular contact with users of product and uses multiple sources to prioritize roadmap decisions. Product Strategy: Understand business outcomes and how product decisions impact tradeoffs. Responsible for crafting a near-term product roadmap (in partnership with manager) and can communicate to junior team members.

Requirements

Bachelor's degree in business management or a related discipline, or equivalent work experience required.
3-7 years of payments product experience required
Strong knowledge of payments products
A high level of urgency
Accountability

Responsibilities

Full ownership of the product backlog and near-term roadmap, ensuring that it is properly refined, prioritized and groomed.
Agile Ceremony Ownership across POD and includes tracking velocity and identifying efficiencies for teams.
Ownership of user stories, refinement process and Stakeholder Management (ongoing collaboration and updates).
Ownership of technical design decisions, performs product performance monitoring, track and analyze key product metrics.
Product Governance (rationalizations, periodic reviews, product approvals, etc.)
Cost Management (collaborating with tech and Ops to reduce costs)
Vendor Management/EM responsibilities
Client Billing
Operating Model Optimization/Product Ownership
Production Issue support
Liaising with Client Service, RMs, and Clients
Client Service/Implementation Support
Network Workgroup Representation (Business Committee, Direct Member, etc.)
Operations and Technology Liaising
P&L responsibility (with revenue shared across functional areas)
Monitoring client attrition rates (outside pricing)
Participating in client meetings for non-sale activities
Engaging in client onboarding
Product governance efforts
Training internal stakeholders
Preparing client-facing materials
Generating scalable and sustainable revenue opportunities
Write specs for minor features and contribute meaningfully to specs for major features.
Negotiate the implementation of current work, make the right trade-off decisions to launch products in a high-quality manner.
Escalate to managers when necessary.
Make recommendations that deliver maximum value to end users as quickly as possible.
Assess the quality and readiness of a release.
Formulate the right business questions to be asked and track down data to inform decisions.
Use low fidelity tools to outline a design approach and work with teams to translate them into higher fidelity representation of the feature.
Make regular contact with users of product and use multiple sources to prioritize roadmap decisions.
Understand business outcomes and how product decisions impact tradeoffs.
Craft a near-term product roadmap (in partnership with manager) and communicate to junior team members.