Product Owner, Vice President
About The Position
We are seeking an experienced Product Owner (Vice President) to lead enterprise case management and workflow automation initiatives in a complex, global financial services environment. The ideal candidate has a successful track record in driving product transformation and operations. This role has an organization-wide impact, translating strategic operational goals into a modern case management platform and automation capabilities that enhance client service, efficiency, and operational controls. This role sits at the center of how we modernize our operations and deliver consistent, high‑quality outcomes for clients. The Vice President, Product Owner is responsible for shaping enterprise capabilities that replace fragmented, manual processes with governed case management, workflow automation, and operational transparency. Success in this role requires a leader who understands complex operating environments, can balance innovation with control and risk discipline, and can align diverse stakeholders around a clear product vision.
Requirements
- Strategic leadership and vision: Ability to set direction and inspire cross-functional teams.
- Analytical decision-making: Skill in making data-driven decisions and balancing complex trade-offs.
- Stakeholder management: Excellent communication and influence skills across business, technical, and executive partners.
- Global financial services operations experience, covering multiple data domains and/or business lines.
- Risk and control mindset: Strong understanding of governance, compliance, and delivering in a regulated environment.
- Adaptability and innovation: Comfort with ambiguity, plus a track record of driving change and continuous improvement.
- Bachelor’s degree in Accounting, Technology, or a related field (advanced degree is a plus).
- 10+ years of experience in financial services operations leadership, product management, or platform transformation.
- Deep knowledge of operational processes and controls, with experience integrating risk management, compliance, and security requirements into product development.
- Agile methodology experience, with a background in leading cross-functional teams through complex projects.
Responsibilities
- Define and drive product vision and strategy for workflow automation platforms and enterprise case management systems, aligning them with business goals.
- Own and prioritize the product roadmap, focusing on features that improve operational efficiency, client service, and controls.
- Lead cross-functional delivery efforts, collaborating with technology, operations, risk, and compliance teams to build and deploy scalable solutions.
- Ensure robust governance and risk controls are embedded in the product, meeting data privacy, security, and regulatory standards.
- Champion user adoption and change management by coordinating training, communications, and support for successful enterprise-wide rollout.
- Communicate progress to senior stakeholders, deliver concise updates on roadmap, key decisions, and achieved outcomes.
Benefits
- our retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
