Vice President Payment Integrity - Innovations & Solutions

EXL•United States,

3h•$200,000 - $287,000

About The Position

VP, Solutions & Innovation is a highly strategic leadership role responsible for driving solution innovation, enterprise platform strategy, and client-centric transformation initiatives for EXL’s Payment Integrity (PI) Strategic Growth Unit. This role will focus on identifying emerging opportunities across the healthcare ecosystem and translating them into scalable enterprise solutions that leverage advanced analytics, AI, automation, and data platforms. The leader will play a pivotal role in shaping the future of technology-enabled healthcare solutions by designing differentiated offerings that address complex industry challenges. As a key driver of innovation and growth, this role will partner closely with cross-functional teams to incubate new solution concepts, develop enterprise platforms, and accelerate the commercialization of next-generation capabilities. The role will also serve as a senior client-facing leader, engaging with executive stakeholders to articulate solution value propositions, support strategic pursuits, and build long-term partnerships. With a strong focus on solution architecture, enterprise system design, and growth acceleration, this leader will oversee the development of scalable offerings that enhance operational efficiency, enable data-driven decision making, and deliver measurable value to clients. The ideal candidate is a visionary leader with strong industry expertise, exceptional communication skills, and the ability to translate complex healthcare challenges into innovative and scalable solutions.

Requirements

Master’s degree or Bachelor’s degree in business administration, Economics, Finance, Engineering, or related discipline
20+ years of experience in healthcare technology, healthcare analytics, enterprise solutions, or digital transformation
Demonstrated experience in designing and delivering enterprise-scale healthcare platforms, solutions, or transformation initiatives
Strong understanding of healthcare payer ecosystem, healthcare operations, and technology-enabled solutions
Proven track record of engaging with senior client stakeholders and supporting large deal pursuits or solution-led growth initiatives
Experience building scalable enterprise systems leveraging analytics, AI/ML, and automation technologies
Strong ability to translate complex industry challenges into structured solution architectures
Excellent communication and executive presentation skills with the ability to influence senior stakeholders
Entrepreneurial mindset with the ability to operate in rapidly evolving and innovation-driven environments
Proven ability to build, mentor, and lead high-performing teams
Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively to senior leadership.
Proven ability to build strong, trusting relationships across all levels of the organization, including with corporate function
Strong analytical and problem-solving skills, with the ability to break down complex issues into manageable tasks
Professional maturity and credibility to represent the SGU Head with senior stakeholders and external partners
Strong Excel and Presentation skills required

Responsibilities

Lead the development of scalable, technology-enabled healthcare solutions that primarily address evolving payers and healthcare market needs and expansion to other market verticals
Drive the incubation and development of next-generation enterprise platforms leveraging AI, automation, and advanced analytics to deliver differentiated capabilities
Define end-to-end solution architectures that integrate data, workflows, and intelligent decision systems to support enterprise transformation initiatives
Continuously assess market dynamics, industry trends, and client challenges to identify opportunities for new solution development and innovation
Partner with internal teams to transform innovative concepts into market-ready offerings that support growth and competitive differentiation
Serve as a client-facing leader engaging with executive stakeholders to understand business priorities and shape transformation roadmaps
Support strategic deal pursuits by presenting differentiated solution capabilities, developing compelling narratives, and demonstrating value to clients
Act as a trusted advisor to clients by providing insights into emerging healthcare trends, technology innovation, and operational transformation
Build and nurture relationships with strategic partners, technology providers, and ecosystem collaborators to enhance solution capabilities
Guide the development and scaling of enterprise-grade technology platforms that support data-driven healthcare solutions
Collaborate with engineering, product, and analytics teams to ensure scalable architecture, interoperability, and seamless integration across systems
Lead experimentation and rapid prototyping initiatives to accelerate innovation cycles and validate new capabilities
Establish frameworks that support modular, reusable, and scalable enterprise solution deployment
Provide leadership with insights into solution performance, innovation pipeline progress, and emerging market opportunities
Define key success metrics to evaluate the impact of new solutions, innovation programs, and client engagements
Establish governance frameworks to track solution development progress and ensure alignment with strategic objectives
Build and mentor cross-functional teams to foster innovation, collaboration, and excellence