Provides primary direction for operational efficiencies, patient navigation state-wide, personnel management, coordination of clinical matters, program development and execution, and marketing functions. Ensures compliance with contractual requirements and guidelines. Works with EVP to ensure new opportunities and transition of physicians in the network. Oversees day-to-day operations and execution of all initiatives. Oversees the implementation, high quality performance, and outcome of services rendered by external partners. Essential Functions: · Provides direction to promote the vision of the organization and implements strategies to support the business functions, physician and patient care activities. · Executes clinical integration strategies and operationalizes practices within the network. · Develops and secures approval for operational and capital budget recommendations. Monitors assigned budget(s) and adheres to budget and productivity guidelines. · Provides support in the provision of quality patient care, patient flow, and customer service. Makes certain that compliance is maintained with all relevant regulatory and oversight bodies. Ensures consistency in clinics amongst facilities. · Develops and implements ways to continually improve the quality and efficiency of the operational performance for physician groups including quantifiable clinical and/or operational outcomes, safety management, and operational efficiency. Monitors and analyzes trends and reports; implements actions to improve personnel staffing patterns, service quality, and/or productivity performance. · Oversees key projects and processes; forecasts requirements, analyzes variances, and initiates corrective actions. Creates, updates, and maintains operational metrics and analytics reporting including the communication of such metrics and analytics. · Develops tactics to re-design clinical and patient flow processes to improve outcomes and lower costs; utilizes data effectively to support clinical transformations. · Oversees and executes operational policies and processes; monitors quality performance of community and external partners to ensure successful new programs.
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Job Type
Full-time
Career Level
Mid Level