Vice President, Operations-Central DuPage Hospital

Northwestern Memorial Healthcare•Winfield, IL

4d•$265,000 - $310,000•Onsite

About The Position

The Vice President, Operations reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This executive will provide leadership and direction for the day-to-day functioning of critical operations. He/she will carry out the mission and the vision of NMHC, and the established values of business conduct with respect to employee relations. The Vice President, Operations assumes responsibility for the effective execution, development and evaluation of the services of his/her areas in accordance with the overall strategy of “Patients First.” The Vice President, Operations will offer direction, supervision and assistance to each of his/her direct reports, including Women & Children Services (WCS), Emergency Services, OP Services, West Region and Palos Spiritual Care, Canning Thoracic Institute (CTI) Relationship, and West Region Maternal Fetal Medicine (MFM), and Pediatrics OP. This individual will collaborate with each director to establish annual goals, develop operating, staffing and capital budgets based on the goals, and execute on each department’s performance against the goals. The Vice President, Operations will work closely with key internal contacts, including the President, Senior Vice Presidents, other Vice Presidents, Chief Medical Officer, the Associate Chief Medical Officers, medical directors, department directors and medical staff to ensure a successful on-going function. The individual will develop and maintain working relationships with representatives of public and private agencies, seeking out and joining business and professional associations as appropriate, to promote communication and information exchange. The Vice President, Operations will play a lead role in the following key institutional initiatives including, but not limited to: Employee Engagement, Patient Engagement, Patient Access, Reducing employee injuries, Hospital Throughput/LOS, Hospital quality/patient safety indicators/nurse sensitive indicators, Surgical Site Infection prevention, VTE prevention, HAPI prevention, CLABSI/CAUTI prevention, Falls prevention, Clinical Documentation, Service Line Growth, Clinical Integration, Operational Efficiency, Financial Stewardship, Facilitating professional development for staff & leaders, Cultivating a culture of safety/psychological safety/diversity/equity/inclusion, Maintaining ANCC Magnet Designation, Accreditation, and others.

Requirements

Master’s degree in nursing or other relevant degree (e.g. MBA, MHA).
If the master’s degree is not in nursing, a Bachelor of Science in Nursing (BSN) is required.
The ideal candidate has developed his/her career within a large, complex hospital system environment.
Demonstrated success in building and managing a “leading edge,” state-of-the-art department, utilizing innovative programs to improve customer services, quality, efficiency and cost management.
Demonstrated success as a “change agent,” possessing the ability to work effectively with all constituents in order to effect change and impact results.
Experience with standardization, utilization and compliance activities.

Nice To Haves

DNP/PhD is preferred.
Ten years’ management experience preferred.

Responsibilities

The Vice President, Operations is an officer of the corporation and has the primary authority and responsibility for the development of operations, the development of operations services policies, and the development and evaluation of clinical programs and services and program administration for the corporation, including but not limited to the following:
Ensures that the corporation meets its long-range strategic plan and annual operating goals, including quality objectives; provides oversight to the annual implementation of the strategic plan to ensure quality priorities are established and accomplished
Supporting management and staff in identifying and troubleshooting patient care questions, concerns, or issues
Development of measurable goals and objectives for their areas of responsibility
Serve as a leader/mentor for staff, administering timely performance evaluations and fostering a work environment that encourages achievement of professional, technical, and career goals
Collaboration with medical and other professional staff in routine evaluation to identify improvement opportunities in quality, financial effectiveness, and other key performance criteria
Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development
Thinks and acts in ways that support NM strategy, vision and plans. Identifies opportunities for new business growth and development, expansion of current services, etc.
Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.
Measures and monitors budget and business development plans; provides ongoing updates to staff.
Achieves or exceeds budget and business growth and profitability targets.
As a member of the senior management team, full participation in and awareness of overall hospital issues and priorities
Assurance of corporate compliance with all applicable laws and regulations
Performance of other duties as assigned