Vice President, Operations – Facilities Management

BSD Business Consulting • Boston, MA

11d • $130,000 - $140,000 • Remote

About The Position

We are seeking an experienced Vice President of Operations to lead a large, multi-state K-12 Facilities Management portfolio. This executive will oversee approximately 30 client accounts, $130–$140M in managed volume, and 10 direct reports. The role is responsible for operational excellence, client relationships, financial performance, growth, safety, talent development, succession planning, and strategic execution across a geographically dispersed organization.

Requirements

• Bachelor’s degree or equivalent experience.
• 10+ years of management experience and 10+ years of related experience.
• Significant leadership experience in Facilities Management / Facilities Operations.
• VP-level or comparable experience leading complex multi-location, multi-state, or national operations.
• Experience leading large, cross-functional and geographically dispersed teams.
• Demonstrated success in operational excellence, strategic execution, and long-term growth.
• Strong executive presence and client relationship management skills.
• Proven experience in talent development, succession planning, and building high-performing teams.
• Data-driven approach to operational and performance management.
• Ability to travel approximately 50% nationally.

Nice To Haves

• K-12, education, or other complex institutional Facilities Management experience.
• Responsibility for a large multi-account facilities portfolio.
• Experience with financial performance, client retention, and business growth.
• Experience leading organizations through transformation and continuous improvement.
• Prior experience with an outsourced Facilities Management provider is not required. Candidates must, however, demonstrate substantial executive-level leadership of complex, multi-location Facilities Management operations.

Responsibilities

• Lead complex, multi-site Facilities Management operations across a national footprint.
• Drive operational excellence, financial performance, safety, client satisfaction, and growth.
• Lead and develop approximately 10 direct reports and broader cross-functional teams.
• Build trusted relationships with senior client stakeholders and support client retention and account growth.
• Lead talent development, succession planning, workforce planning, and performance management.
• Guide teams through growth, change, and organizational transformation.
• Use KPIs, dashboards, and operational data to improve performance and decision-making.
• Drive continuous improvement, accountability, and consistent service delivery across approximately 30 accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive