Vice President of Sales

Marmon Holdings, Inc.•Leawood, KS

21h

About The Position

Wilbert Funeral Services, Inc. As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. The Vice President P of Sales is responsible for leading the company’s sales organization, driving commercial growth, and strengthening customer relationships across multiple product lines and markets. This role is accountable for executing sales strategy, developing high‑performing sales teams, expanding market presence, and delivering revenue and profitability targets. In addition to sales leadership, the VP provides strategic oversight of Customer Experience, ensuring service direction, customer insights, and experience initiatives support retention, loyalty, and long‑term commercial success. This role is sales‑first in focus, with Customer Experience included at a leadership and strategy level only. Traditional marketing responsibilities are not part of this role. Company Overview: The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company. The Wilbert Group is a leading precast concrete manufacturer and service provider, catering to the funeral service, building trades, and agricultural sectors. Our comprehensive range of top-tier concrete offerings encompasses burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. Based on the diverse offerings, a wide range of rolling assets are required ranging from forklifts, construction equipment, trailers, light, medium and heavy-duty vehicles. Operating from numerous manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, we are dedicated to delivering unparalleled products and services. Position Overview: The Vice President P of Sales is responsible for leading the company’s sales organization, driving commercial growth, and strengthening customer relationships across multiple product lines and markets. This role is accountable for executing sales strategy, developing high‑performing sales teams, expanding market presence, and delivering revenue and profitability targets. In addition to sales leadership, the VP provides strategic oversight of Customer Experience, ensuring service direction, customer insights, and experience initiatives support retention, loyalty, and long‑term commercial success. This role is sales‑first in focus, with Customer Experience included at a leadership and strategy level only. Traditional marketing responsibilities are not part of this role.

Requirements

Bachelor’s degree in business or a related field; advanced degree a plus.
8–10+ years of progressive sales leadership experience in multi‑product, multi‑location, or complex B2B environments.
Proven success driving revenue growth, market expansion, and sales team performance.
Strong financial acumen, including forecasting, budgeting, and margin management.
Experience partnering with customer service or customer experience teams at a strategic level.
Demonstrated ability to lead, coach, and hold teams accountable for results.
Sales‑driven and results‑oriented
Strong commercial and financial mindset
Comfortable leading through influence in cross‑functional environments
Data‑driven decision maker with clear executive communication skills
Able to balance growth objectives with operational realities

Responsibilities

Sales Leadership & Commercial Development Execute the company’s sales and commercial strategy across all assigned product lines, channels, and regions.
Lead, coach, and develop a high‑performance sales organization with a strong culture of accountability, execution, and continuous improvement.
Translate growth objectives into actionable sales plans, territory strategies, and performance targets.
Establish consistent sales operating rhythms, including pipeline management, forecasting, CRM discipline, and performance reviews.
Drive alignment between sales, operations, and supply chain to ensure commitments are achievable and customer expectations are met.
Business Development Identify and pursue new business opportunities, strategic accounts, partnerships, and channels that support revenue growth.
Strengthen and expand relationships with key customers, distributors, and industry partners.
Lead key account strategies for high‑value or complex customers, including pricing, contract negotiations, and long‑term growth plans.
Support sales teams in complex or high‑impact deal execution as needed.
Market Expansion & Penetration Develop and execute plans to grow market share within existing markets and expand into new geographic or vertical markets.
Monitor competitive landscape, market trends, and customer needs to adjust sales strategies and tactics.
Partner with product and operations teams to support new product introductions, product line expansion, and market entry initiatives.
Ensure sales strategies are tailored to the dynamics of each market, channel, and customer segment.
Financial Performance & Forecasting Own sales forecasting, revenue planning, and performance tracking against targets.
Develop and manage sales budgets in alignment with financial objectives.
Monitor key financial and sales performance metrics; identify risks and opportunities and take corrective action as needed.
Ensure pricing, discounting, and deal structures align with profitability and margin objectives.
Customer Experience Strategy Provide strategic leadership and direction for Customer Experience initiatives to support sales growth, customer retention, and loyalty.
Partner with customer service leadership to ensure service processes, standards, and metrics align with commercial objectives.
Review enterprise-level CX metrics (e.g., CSAT, NPS, retention) and use insights to inform sales strategy and improvement initiatives.
Act as an escalation point for critical customer issues that materially impact revenue, key accounts, or long-term relationships.
Support multi‑year initiatives such as service model evolution, CRM optimization, and customer journey improvement at a strategic level.
Cross‑Functional Leadership Collaborate closely with operations, finance, product, and customer service leaders to drive alignment and execution.
Influence cross‑functional teams to prioritize initiatives that support revenue growth and customer satisfaction.
Communicate clearly and effectively with senior leadership on sales performance, risks, and opportunities.