Vice President of Operations

Park Avenue Property Management, LLC

1d•Remote

About The Position

Park Avenue Partners is a rapidly growing well-funded owner/operator of manufactured housing communities nationwide. It is our mission to expand the supply of affordable housing for deserving lower-income Americans. We are hiring an VP of Operations to oversee a portion of our expanding portfolio of properties. This position will be based in the comfort of your own home; travel will likely be around 1/4 of your time. The VP of Operations is an integral member of our team. You will be responsible for each property’s budgeting, financial performance, and operations. You will manage the Regional Managers, and will be able to hire your own team as we grow. We work together to achieve our mission and operational and financial goals. You should desire a significant portion of your compensation to be determined by the KPIs and financial results you deliver, while being able to work from home and set your own schedule. You should also like to have fun; we have our company meeting every October on South Padre Island. ; ) About Us Park Avenue Partners was founded by Jefferson Lilly, a family man and entrepreneur who has owned and operated mobile home parks since 2007. He strives to build a culture of work/life balance where team members are empowered and expected to solve problems and to bring new ideas to the table for our future growth, but have time for their families. With 31 employees, we are neither a ‘mom-n-pop’ operator nor a large bureaucratic operator. We are a great fit for the candidate who is an entrepreneurial self-starter and wants the freedom to run his/her own ‘business within a business.’

Requirements

7+ years of relevant experience in the manufactured housing, RV, and/or apartment industry, with track record of promotions and achieving KPIs.
Full knowledge of accounting. We don’t expect you to be a CPA, but you should know how to read a P&L, Balance Sheet, etc. and to calculate profitability, ROA, ROE, etc.
You are a lifelong learner and able to discuss books you have read, seminars you have attended, and/or other ongoing education in recent years. Most importantly, you will be expected to bring those key learnings to our organization.
Willingness to travel approximately 1/4 of the time.
Excellent written and verbal communication skills, and the ability to work well in a team environment as well as independently.

Nice To Haves

Experience in the destination RV resort industry a plus. Three of our properties are ‘Winter Texan’ RV parks. (The other 20 properties are regular manufactured housing communities.)

Responsibilities

Think like an owner. You have a demonstrated track record of proactively finding opportunities to improve profitability. You will find most of those opportunities at our company both by reviewing our monthly financial performance as well as traveling on-site to visit our properties.
Manage our portfolio of two dozen properties to meet or exceed established annual budgets.
Hire high-performing people in to our company. You’ve onboarded, trained and developed people to their full potential at your previous employers.
You have invested significant capital into mobile home rehabs, utility submetering systems, and general R&M. You prioritized investments to achieve highest ‘bang for the buck’ and you managed a process of getting competitive bids and selecting vendors to complete work on time and on budget. You selected vendors that offered the best tradeoffs between quality, time, and price.
Improve utility recovery rates to 97% or better. We have capital for new meters, for leak detection, and for anything else you need.
Manage properties to meet or exceed budget. You have responsibility for hiring, training, and terminating (as a last resort) your Community Managers.
Conduct site visits (likely annually) to insure your Community Managers are doing their jobs. Meet with tenants as needed.