Vice President of Operations

Fidelity Building Services Group•Largo, FL

About The Position

Tropic-Kool Mechanical, a Fidelity Company, is seeking a Vice President of Operations to help execute the President’s vision for rapid regional expansion, targeting fivefold organic growth over the next 10 years and growth through strategic tuck-in acquisitions. This leader will help the company scale intentionally, maintain operational excellence, develop future leaders, and deliver consistently on commitments to customers, employees, and stakeholders. The Vice President of Operations will lead operational execution across service, construction, project management, field operations, and support functions. The role will align operations with company priorities, strengthen accountability and performance management, improve project execution and resource planning, and lead the implementation and continual improvement of the company’s operating system. The VP will also coach operational leaders, build leadership bench strength, establish scalable processes, and support the integration of acquisitions while preserving performance and culture. Tropic-Kool is a design-build HVAC/mechanical services provider serving the Tampa Bay metropolitan area and surrounding communities, with expertise in healthcare, education, and commercial/industrial sectors. The company operates a 25,000-square-foot automated facility with its own fabrication and welding shop and maintains an HVAC parts inventory to support its service group.

Requirements

10 or more years of leadership experience in mechanical contracting, construction, commercial HVAC, industrial services, or related industries.
Experience leading multiple operational functions and teams.
Strong knowledge of project management, field operations, labor planning, and organizational development.
Proven success implementing systems, processes, and performance management disciplines.
Exceptional communication, leadership, and problem-solving skills.

Nice To Haves

Experience supporting organizational growth, business integration, or large-scale operational improvement initiatives.

Responsibilities

Lead day-to-day operational execution across service, construction, project management, field operations, and support functions.
Keep operational priorities aligned with company objectives and drive execution of company goals, annual plans, and quarterly priorities.
Clarify expectations, responsibilities, and performance standards, and remove obstacles that limit operational effectiveness.
Improve project execution, labor productivity, schedule performance, and forecasting accuracy.
Partner with finance and operational leaders to improve visibility and decision-making.
Maintain focus on operational excellence, customer satisfaction, safety, and profitability.
Lead implementation and continuous improvement of the company’s operating system.
Establish and maintain scorecards, reporting mechanisms, meeting rhythms, and accountability structures.
Conduct consistent operational reviews to provide visibility into performance and ensure commitments translate into measurable actions and results.
Coach and develop operational leaders, managers, project managers, superintendents, and supervisors.
Strengthen organizational accountability and ownership, build leadership bench strength, and foster cross-functional collaboration.
Build scalable systems and processes to support significant growth.
Support the integration of acquisitions into company operations and standardize best practices across teams and departments.
Prepare the organization for future scale without sacrificing performance or culture.