Vice President of Operations
About The Position
EPIC Health is seeking a strategic, data-driven, and execution-focused Vice President of Operations to lead and optimize operations across our growing multi-state healthcare organization. This role is designed for a proven operations leader with a strong background in business operations, Lean methodologies, Six Sigma, and industrial engineering principles who has successfully managed complex, multi-site and multi-state organizations. The VP of Operations will play a critical role in driving operational scalability, process standardization, efficiency, quality improvement, and organizational growth across all markets. This individual must be equally comfortable leading high-level strategy and diving into operational detail to solve problems and improve performance.
Requirements
- Bachelor’s degree in Business, Industrial Engineering, Healthcare Administration, Operations Management, or related field required.
- Minimum of 7+ years of progressive operational leadership experience in multi-state, multi-site organizations.
- Proven success leading large-scale operational improvement initiatives.
- Strong background in Lean methodologies
- Strong background in Six Sigma
- Strong background in Industrial engineering principles
- Strong background in Process optimization and systems thinking
- Experience managing complex operational environments with multiple locations and high-volume operations.
Nice To Haves
- Master’s degree (MBA, MHA, or related field) preferred.
- Lean Six Sigma certification strongly preferred.
- Experience in healthcare, retail healthcare, or other high-growth service industries preferred.
Responsibilities
- Lead operational strategy across multiple markets and clinic locations nationwide.
- Develop scalable systems, workflows, and operational frameworks to support continued growth.
- Drive operational consistency, efficiency, and accountability across all business units.
- Partner with executive leadership to align operational initiatives with company goals and expansion plans.
- Implement and lead Lean, Six Sigma, and continuous improvement initiatives across the organization.
- Analyze operational performance metrics and identify opportunities to improve efficiency, throughput, patient experience, and financial performance.
- Standardize workflows, SOPs, and operational best practices across locations.
- Lead root-cause analysis and corrective action planning for operational challenges.
- Oversee operations across multiple states and locations, ensuring alignment, compliance, and performance consistency.
- Support regional and local operational leaders through coaching, accountability, and strategic guidance.
- Ensure successful integration of new locations, acquisitions, and expansion initiatives.
- Partner with finance and executive leadership on budgeting, forecasting, labor optimization, and cost management.
- Drive operational KPIs related to growth, efficiency, staffing, patient satisfaction, and profitability.
- Identify opportunities for operational scalability while maintaining service quality and patient outcomes.
- Build and lead high-performing operational teams focused on accountability, collaboration, and continuous improvement.
- Mentor and develop leaders across operations and clinic management teams.
- Foster a culture of operational excellence, innovation, and execution.
Benefits
- Competitive compensation and executive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Executive
