Vice President of Marketing & Audience Engagement

The Public Theater of San Antonio•San Antonio, TX

1d•Onsite

About The Position

The Vice President of Marketing & Audience Engagement will lead strategic initiatives to drive ticket sales, enhance audience engagement, and elevate the overall patron experience. Reporting directly to the President & CEO, this role will oversee the full-time Digital Media Coordinator and work in close collaboration with Front of House operations and Box Office sales teams to execute integrated marketing strategies. The Vice President will ensure that all marketing, sales, and audience development strategies align with the organization's goals and deliver exceptional experiences for all visitors.

Requirements

Bachelor’s degree in Marketing, Communications, Business, Graphic Design, Theatre/Nonprofit Management or a related field.
5+ years of experience in marketing, preferably in the arts or entertainment industry.
Proven experience in audience development and engagement strategies.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proficiency in digital marketing software, tools, and platforms.
Ability to analyze data and generate actionable insights.
Strong organizational and project management skills.

Responsibilities

Develop and execute comprehensive marketing and sales strategies to promote performances and events.
Identify and target key audience segments, tailoring campaigns to maximize engagement and revenue.
Oversee the development and execution of multi-channel marketing campaigns, with a focus on email marketing, social media, and website management.
Leverage market insights and trends to inform and refine strategies across these channels.
Track and report on campaign performance, making data-driven decisions to optimize engagement and outcomes.
Design, build, and manage media buys and digital ads to ensure maximum reach and return on investment while maintaining a cohesive brand presence across all platforms.
Work closely with Development, Education, and Artistic departments to ensure marketing is aligned with overall direction and goals.
Direct the creation and dissemination of compelling content across all communication platforms.
Ensure consistent and effective messaging aligned with the organization's brand and goals.
Collaborate with internal departments to maintain cohesive communication strategies.
Lead efforts to attract new audiences while retaining and deepening relationships with existing patrons.
Analyze audience feedback and data to refine strategies and improve experiences.
Build partnerships with community organizations to expand outreach and engagement efforts.
Collaborate with Front of House leadership to ensure superior customer service and exceptional audience experience.
Work with Box Office to monitor sales trends and implement strategies to increase revenue.
Provide overall visual and creative direction for marketing materials and brand assets.
Manage the full-time Digital Media Coordinator to ensure high-quality production of visual content, including graphics, social media assets, email templates, and web-based materials.
Maintain brand consistency across all visual and promotional assets.
Establish and maintain strong relationships with media outlets and journalists.
Develop and execute public relations strategies to enhance organizational visibility.
Coordinate press releases, media events, and interviews to promote key performances and initiatives.
Supervise and mentor the full-time Digital Media Coordinator, fostering a collaborative and positive work environment.
Provide training and professional growth opportunities.
Collaborate with the Front of House management and Box Office team to align marketing efforts with operational execution.
Develop and oversee the marketing and sales budget, ensuring cost-effective strategies and initiatives.
Monitor financial performance and adjust strategies to meet budgetary goals.