Vice President of Integrated Facilities Maintenance

MacLellan • Indianapolis, IN

27d

About The Position

The Vice President of Integrated Facilities Maintenance is a people-first executive responsible for leading geographically dispersed maintenance and HVAC service operations while driving operational excellence, customer satisfaction, and profitable growth. The role calls for deep Integrated Facilities Maintenance (IFM) expertise, extensive knowledge of industrial and commercial HVAC systems, and a record of leading customer-focused, contract-based service organizations. The Vice President develops high-performing teams, strengthens strategic customer partnerships, and implements scalable systems to improve service delivery, reliability, and performance while reinforcing MacLellan’s values and culture.

The position provides strategic oversight of multi-site IFM, plant and building maintenance, and HVAC service operations through Directors, Regional Managers, and Site Leaders. It oversees client account performance and HVAC branch operations, promotes continuous improvement, and partners with Business Development and sales teams to pursue growth. The role also develops operational leaders, maintains a visible presence at customer locations, and fosters a culture of trust, integrity, transparency, and responsibility.

Requirements

• Exceptional leadership skills and the ability to develop teams and drive results through others.
• Deep understanding of IFM service delivery, industrial and commercial HVAC systems, mechanical maintenance, and asset reliability.
• Executive-level communication, customer relationship management, and business development skills.
• Strategic business acumen, including understanding of service profitability, operational efficiency, and growth.
• Ability to use CMMS, KPIs, and operational data to manage performance and customer satisfaction across multiple locations.
• Hands-on, people-first leadership approach and commitment to continuous improvement and operational excellence.
• Bachelor’s degree in Business, Engineering, Facilities Management, or a related field, or equivalent experience.
• Significant progressive leadership experience in contract-based IFM, HVAC, mechanical services, or a related service organization.
• Proven success managing geographically dispersed service operations through multiple levels of leadership.
• Extensive technical knowledge of industrial and commercial HVAC systems, including chillers, boilers, BMS, and complex mechanical infrastructure.
• Demonstrated experience in client account management, contract-based service delivery, and strategic customer relationships.
• Strong understanding of HVAC service sales, estimating, preventive maintenance agreements, and business growth strategies.
• Experience using CMMS platforms, operational KPIs, reliability programs, and continuous improvement initiatives.

Nice To Haves

• Executive leadership experience within a large mechanical services or integrated facilities maintenance organization.
• Experience managing complex industrial facilities and large-scale maintenance contracts.
• Proven success expanding service operations and implementing standardized processes across multiple locations.

Responsibilities

• Provide strategic oversight of multi-site IFM, plant maintenance, building maintenance, and HVAC service operations, leading through Directors, Regional Managers, and Site Leaders.
• Drive performance across geographically dispersed service contracts using CMMS, KPIs, reliability programs, and proactive oversight of service delivery and customer satisfaction.
• Provide technical and strategic leadership for industrial and commercial HVAC operations, including chillers, boilers, building management systems (BMS), and complex mechanical infrastructure.
• Lead continuous improvement initiatives focused on safety, efficiency, reliability, and service delivery.
• Build and maintain relationships with customer stakeholders and executive leadership, ensuring service expectations are met.
• Oversee client account performance, identify service concerns, and maintain customer relationships across multiple locations.
• Partner with Business Development and sales teams to expand existing accounts, pursue new opportunities, and drive profitable growth.
• Provide strategic oversight of HVAC branch operations, including service sales pipelines, estimating, preventive maintenance agreement models, and growth strategies.
• Develop, mentor, and hold operational leaders accountable for performance, employee engagement, and team development.
• Foster a people-first culture built on trust, integrity, transparency, and responsibility.
• Maintain a visible presence at customer locations to support teams, strengthen relationships, and understand operational challenges.
• Establish scalable systems that empower leaders, encourage continuous improvement, and balance operational consistency with customer needs.

Benefits

• Medical, dental, vision, and life insurance coverage beginning on the first day of full-time employment.
• Flexible Spending Accounts and Health Savings Accounts.
• 401(k) eligibility beginning the first day of the month after hire, with a 5% company match after 6 months and immediate vesting.
• Paid Time Off program including floating holidays and paid company holidays.
• Optional life insurance.
• Weekly pay.
• Employee referral bonuses.
• Paid volunteer time off for community service.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive