Vice President of Inside Sales

Caesars Entertainment•Las Vegas, NV

10d

About The Position

As the VP of Inside Sales, you will oversee the Inside Sales Executives output across regulated brick and mortar casino markets and Inside Sales Charter Executives output for our Caesars Rewards Air Charter Program. You will oversee all Inside Sales VIP customer relationships and be responsible for existing VIP account growth, finding and onboarding new VIPs, upselling our properties, special events, and staffing whilst also ensuring that all quality of work meets a high standard. The role is responsible for maintaining, strengthening, and growing VIP player relationships, along with internal relationships with Property Team Members, General Managers, & Regional Presidents, through comprehensive leadership and management of the Inside Sales team and all accounts to achieve contracted deliverables and exceed expectations.  Your team’s foremost role will be to act as a growth engine for Caesars VIP revenue line through outbound sales contacts, converting sales activities into increased visitation resulting in increased revenue/profit. The successful candidate will be expected to motivate, develop and drive the team to meet challenging targets and identify new opportunities to grow the value of the customer base. They will also continuously evaluate existing standards and SOPs while identifying innovative opportunities to drive revenue growth and strengthen organizational culture to support these goals. You will work in collaboration with other Casino Marketing, Regional Marketing, and Property teams to define the Caesars VIP customer strategy aligned to overall revenue targets. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Responsibilities

Oversee Inside Sales Executives output across regulated brick and mortar casino markets
Oversee Inside Sales Charter Executives output for our Caesars Rewards Air Charter Program
Oversee all Inside Sales VIP customer relationships
Responsible for existing VIP account growth
Finding and onboarding new VIPs
Upselling our properties
Managing special events
Staffing
Ensuring that all quality of work meets a high standard
Maintaining, strengthening, and growing VIP player relationships
Maintaining internal relationships with Property Team Members, General Managers, & Regional Presidents
Comprehensive leadership and management of the Inside Sales team and all accounts to achieve contracted deliverables and exceed expectations
Act as a growth engine for Caesars VIP revenue line through outbound sales contacts
Converting sales activities into increased visitation resulting in increased revenue/profit
Motivate, develop and drive the team to meet challenging targets
Identify new opportunities to grow the value of the customer base
Continuously evaluate existing standards and SOPs
Identifying innovative opportunities to drive revenue growth
Strengthen organizational culture to support these goals
Work in collaboration with other Casino Marketing, Regional Marketing, and Property teams to define the Caesars VIP customer strategy aligned to overall revenue targets