Vice President of Information Technology (43012)
About The Position
Goodwill Central Florida seeks a transformational technology executive to serve as its next Vice President of Information Services. As a member of the Executive Leadership team, reporting to the President and CEO, the VP of IS will lead the organization's technology strategy and oversee enterprise applications, infrastructure, cybersecurity, data and analytics, vendor partnerships, and technology-enabled business transformation. This role represents a unique opportunity to elevate technology from a primarily operational function to a strategic business enabler. As Goodwill continues its growth trajectory, the organization requires a leader who can align technology investments with business priorities, strengthen enterprise capabilities, and build a scalable foundation for future expansion. Working closely with executive leadership, the VP of IS will modernize core systems, advance project and portfolio management disciplines, enhance enterprise data and analytics capabilities, and develop a technology roadmap that supports both retail operations and mission delivery. The successful candidate will serve as a trusted business partner, ensuring technology investments improve decision-making, operational effectiveness, and organizational performance.
Requirements
- 15+ years of progressive technology leadership experience, including responsibility for enterprise technology strategy, digital transformation, and organizational change.
- Demonstrated success serving as a senior technology leader and trusted business partner to executive leadership teams.
- Proven experience leading enterprise systems modernization initiatives, including ERP, financial, HR, CRM, and other core business applications.
- Strong track record assessing current-state technology environments, defining future state architecture, and executing complex transformation programs.
- Experience building enterprise data, analytics, business intelligence, and reporting capabilities that enhance decision-making and organizational performance.
- Experience leading technology organizations within multi-site, distributed operating environments.
- Strong understanding of the technologies, processes, and operational demands required to support multiple locations, frontline employees, and customer-facing operations at scale.
- Demonstrated expertise overseeing cybersecurity, infrastructure, technology operations, risk management, business continuity, and technology governance.
- Proven success establishing project and portfolio management disciplines that improve prioritization, execution, accountability, and return on technology investments.
- Experience managing technology vendors, consultants, and strategic partners.
- Strong financial and budget management skills, including capital planning, vendor management, and investment prioritization.
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field
Nice To Haves
- Experience within retail, consumer-facing, hospitality, restaurant, healthcare, nonprofit, or other complex, distributed operating environments.
- Experience supporting organizations undergoing significant growth, expansion, or business transformation.
- Expertise in ERP, CRM, enterprise data management, business intelligence, workflow automation, and systems integration.
- Experience leading data governance and enterprise analytics initiatives.
- Formal project management training or certification (PMP or equivalent).
- advanced degree preferred.
Responsibilities
- Serve as a trusted technology advisor to the CEO and Executive Leadership Team.
- Develop and execute an enterprise technology strategy aligned with organizational goals.
- Translate business priorities into technology solutions that improve performance and decision-making.
- Build strong partnerships across Finance, Human Resources, Operations, Retail, Real Estate, and Mission Services.
- Evaluate emerging technologies and identify opportunities for innovation and efficiency.
- Lead enterprise application strategy, selection, implementation, integration, and optimization.
- Drive modernization of financial, HR, retail, CRM, and operational systems.
- Establish governance frameworks for technology investments and project prioritization.
- Lead technology-enabled business process improvement initiatives.
- Develop scalable enterprise architecture supporting long-term growth.
- Establish a vision and roadmap for enterprise data and analytics.
- Implement data governance standards and accountability.
- Enhance reporting, business intelligence, and executive decision-support capabilities.
- Deliver actionable insights across retail operations, workforce programs, real estate, and organizational performance.
- Oversee infrastructure, networks, applications, and technology operations.
- Ensure a secure, reliable, and scalable technology environment.
- Lead cybersecurity, risk management, disaster recovery, and business continuity efforts.
- Manage technology vendors, contracts, and service-level performance.
- Implement formal project management methodologies and governance.
- Lead multiple concurrent initiatives while balancing organizational priorities.
- Ensure projects are delivered on time, within budget, and aligned with strategic objectives.
- Lead and develop a team of seven IT professionals.
- Assess future organizational needs and evolve team structure accordingly.
- Foster a culture of accountability, collaboration, innovation, and customer service.
- Build organizational confidence in technology through effective communication and stakeholder engagement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
