Vice President of Human Resources

USHG•New York, NY

7d•$175,000 - $195,000

About The Position

The Vice President of Human Resources is an inspirational and strategic leader who provides vision, leadership, and direction across all areas of Human Resources, aligning people strategies with the organization’s operational, cultural, and financial objectives. As a member of the leadership team, this role serves as a trusted partner to executive and operational leaders, employment compliance, compensation and benefits, policies and procedures, and HR best practices. The Vice President of Human Resources is a champion of our culture and a role model for Enlightened Hospitality, fostering an environment where our people can thrive, grow, and deliver exceptional hospitality. This leader brings a thoughtful, proactive, people-centered approach to building strong teams, developing leaders, navigating organizational change, and ensuring that our people practices support the long-term success of the organization.

Requirements

10+ years of progressive Human Resources experience, including significant experience leading HR across hospitality, restaurant, multi-unit, or other service-intensive operations
5+ years of people leadership experience, with a demonstrated ability to develop HR professionals, coach leaders, and build strong, accountable teams
Bachelor’s degree in Human Resources, Industrial-Organizational Psychology, Business, or a related field; advanced HR certifications such as SHRM-SCP, SPHR, or equivalent are strongly preferred
Strong knowledge of federal, state, and local employment laws, with the judgment to navigate complex employee relations matters, identify risk, and partner with Legal when appropriate
Exceptional communication, coaching, and relationship-building skills, with the ability to influence at all levels, facilitate difficult conversations, teach and hold leaders accountable, and communicate with clarity and credibility

Nice To Haves

advanced HR certifications such as SHRM-SCP, SPHR, or equivalent are strongly preferred

Responsibilities

Champion a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
Serve as a strategic HR business partner to executive and operational leaders, aligning people strategies with USHG’s business objectives, growth, operational needs, and culture
Advise leaders on organizational effectiveness and talent strategy, including workforce planning, succession planning, leadership development, organizational structure, and change management
Lead employee relations and workplace practices, providing guidance on performance management, investigations, progressive discipline, separations, workplace concerns, and other complex employee matters
Oversee HR compliance and risk management, partnering with HR and legal to ensure consistent and equitable practices in accordance with federal, state, and local employment laws, as well as company policies
Drive talent development and manager effectiveness through coaching, training, performance management, leadership development, and resources that help employees grow
Partner with Talent Acquisition and business leaders on workforce strategies, including staffing needs, talent pipelines, internal mobility, employee engagement, retention, and diversity, inclusion and belonging initiatives
Oversee the consistent execution of core HR programs and processes, including compensation and benefits, payroll partnership, onboarding, HR systems, policies, employee communications, and people-related reporting and analytics
Lead and develop the HR team while establishing clear standards, accountability, and best practices that support USHG’s continued growth, operational excellence, and employee experience

Benefits

Competitive pay and bonus potential: Annual compensation of $175,000 – $195,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Investing in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.