Vice President of Housing

Volunteers of America North Louisiana•Shreveport, LA

About The Position

The Vice President of Housing provides expertise and supervision for HUD multifamily assisted housing and HUD Continuum of Care Homeless Assistance housing owned and/or operated by VOANLA. This position represents the interests of the agency in all aspects of asset management and housing operations and monitors performance related to financial, physical, operating systems, and regulatory compliance for all federal programs. The Vice President of Housing ensures preventative maintenance and initiates capital improvements at the properties under VOANLA control to maximize property life and financial returns.

Requirements

  • A bachelor's degree from an accredited institution and at least five (5) years of related experience are required.
  • Experience in asset management is required.
  • Experience in financial analysis, insurance/risk management, accounting, personnel management, and regulatory compliance is required.
  • Specific knowledge and training regarding HUD Real Estate Assessment Center (REAC) and NSPIRE inspections and regulatory guidelines are required.
  • Knowledge of HUD housing and HUD homeless programs is required.
  • Interpersonal skills necessary to effectively delegate, manage, and motivate employees.
  • Ability to communicate clearly both in writing and verbally, with capacity to develop communications, trainings, and presentations and grant applications is required.
  • Sound/accurate judgment with ability to support reasoning for decisions is necessary.

Nice To Haves

  • A master's degree and ten (10) years of related experience are preferred.
  • Certified Occupancy Specialist credentials preferred.
  • Knowledge of Low-income housing tax credit programs and market housing is preferred.

Responsibilities

  • Directs and completes administrative tasks related to property management.
  • Directs supervision of Shreveport housing staff, including: HUD Multifamily staff; HUD Homeless Assistance staff; and Operations staff, including performance evaluation for staff.
  • Hire, train, support, and develop professional staff as necessary.
  • Assure compliance with HUD housing and homeless programs and other functions, including health and safety, Fair Housing guidelines, ADA compliance, and Equal Employment Opportunity.
  • Assure HUD properties maintain REAC-ready status and assure tenant files include required documentation to pass HUD management and occupancy reviews.
  • Work with outside agencies, such as CoC/Hope Connections, Shreveport and Bossier Housing Authorities, community nonprofit agencies, and property owners to ensure timely and appropriate tenant referrals.
  • For properties operating under lease with a third-party owner, assure owner responsibilities are clearly outlined and fulfilled.
  • In conjunction with programs, prepare and submit renewal applications for federal assistance and prepare and submit annual progress reports as required by federal programs.
  • Prepare/and or review annual housing assistance contracts as required for HUD multifamily housing.
  • Establish goals and coordinate achievement of staff training.
  • Gather, evaluate, and report on operational performance and condition of assets.
  • Provide analysis, and recommendations regarding specific properties and entire portfolio as required.
  • Review and analyze both monthly and audited financial statements.
  • Report on findings or performance issues requiring action; conduct follow-up as necessary and tract resolution of issues.
  • Track and compare data from year to year, identifying trends that require action.
  • In conjunction with accounting, prepare program annual budgets for HUD MFH programs, HUD Continuum of Care programs and other programs as required and monitor expenditures to ensure budgeted levels are maintained.
  • In conjunction with accounting, present financial reports, analysis and recommendations for action as required to senior staff.
  • Make presentations to public as requested.
  • Develop and maintain positive relationship with funding, regulatory and other community agencies to affect a positive public image.
  • Participate in state and national policy setting forums and advocate for housing needs.
  • Professionally interact with communities, tenants, agencies, individuals, corporations and government program leaders to assure Volunteers of America of North LA, Inc. is recognized as a premier nonprofit provider of successful housing programs in the region.
  • Prepare leases and subleases as required.
  • Assure all monthly income is collected and expenses are vouchered.
  • To maximum extent possible, assure units are filled within two weeks of vacancy.
  • Perform other duties as assigned.
  • Prepare materials and help facilitate annual HUD Board meeting.
  • Assure HUD properties maintain NSPIRE-ready status and assure tenant units are safe and well maintained.
  • Conduct on-site inspections of assets to evaluate physical condition, effectiveness of management operations, regulatory compliance, external effects at property, and market position at least quarterly.
  • Report on findings and conclusions, oversee corrective measures, and recommend changes or improvements necessary.
  • Work with site managers to complete the 5-year capital improvement plan and update as necessary.
  • Report capital improvements to senior staff as requested.
  • Monitor use of preventative maintenance list and hold site management and maintenance staff accountable for quality assurance.
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