Behavioral Health Required (8527)

Terros Health•Phoenix, AZ

20d•Onsite

About The Position

Terros Health is seeking a Vice President, Health Center Services in Phoenix, AZ. This is a full-time, salaried position with excellent compensation and a full benefits package, including 401K. Terros Health is a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. The Vice President, Health Center Services (VP HCS) provides senior leadership for Terros Health’s network of health centers, ensuring high-quality, accessible, culturally responsive care across all programs and service lines. Reporting to the Chief Clinical Officer, the VP HCS is responsible for operational excellence, clinical integration and execution, patient access, financial performance, and workforce development across all Health Center sites. This role ensures that each health center delivers coordinated, whole-person care aligned with Terros Health’s mission and strategic priorities in a unified, aligned, compliant, and high-quality fashion.

Requirements

Bachelor’s degree in Healthcare Administration, Public Health, Nursing, Behavioral Health, or related field required.
Minimum 8 years of progressive leadership in healthcare operations, preferably in integrated care, FQHC, or behavioral health settings
Experience with a breadth of multi-disciplinary programs, including grant administration, implementation and execution
Demonstrated success leading complex multi-site clinical operations and large interdisciplinary teams
Strong knowledge of AHCCCS, Medicaid managed care, FQHC operations, and value-based care models
Demonstrated success in operational leadership, financial and budgetary management, and team development
Ability to lead through influence, build strong cross-functional partnerships, and drive organizational change
Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy
Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role
Must pass a Background check, Drug Screen, and TB Test

Nice To Haves

Master’s degree preferred

Responsibilities

Lead the strategic direction and operational excellence of all Terros Health Centers, ensuring alignment with organizational goals and the CCO’s and CMO’s clinical and medical visions
Lead and develop Health Center Senior Directors and support clinic-based leadership and staff
Develop and implement standardized workflows, staffing models, and operational practices that support integrated care delivery best practices in a cohesive way
Partner with the VP Specialty Services, Sr. Director Clinical Operations, Medical Directors, and other key partners to ensure seamless coordination across programs and locations
Advance integrated primary care–behavioral health models across all health centers in partnership with CMO, CCO, Medical Directors and other key partners
Ensure consistent implementation of evidence‑based practices, trauma‑informed care, and patient-centered, whole‑person care principles
Collaborate with the VP of Quality, Director of Nursing, Medical Director Primary Care, and Medical Director Behavioral Health to support clinical quality and provider performance
Drive performance on quality metrics, value‑based care measures, and patient experience outcomes
Ensure compliance with AHCCCS, HRSA/FQHC requirements, state licensing, and internal policies. Maintain high standards of safety, documentation, and regulatory adherence
Ensure coordination across programs and service lines to create a consistent, seamless patient experience
Manage health center budgets, productivity targets, service mix and financial performance in partnership with Finance and Operational teams
Collaborate with administrative support teams to optimize scheduling, patient access, eligibility referral management and throughput to support revenue cycle performance
Collaborate with the Senior Director Revenue Cycle and Director of Contracting to ensure payer alignment and operational steadiness
Lead, mentor, and develop senior clinic leadership
Support recruitment, retention, and competency development for multidisciplinary teams. Foster a culture of accountability, collaboration, and continuous improvement
Ensure health centers deliver exceptional patient experience, timely access, and culturally responsive care
Partner with Patient Access & Eligibility leadership to streamline front‑end processes
Represent Terros Health in community partnerships, health plan relationships, and local initiatives that support population health
Identify unmet patient needs and coordinate with CCO and CMO to find ways to close those gaps
Partner with ODEA on grants and marketing opportunities
Continually assess community needs and complete environmental scans to identify growth opportunities at regional, location, service based, and community levels
Foster a team environment of continuous improvement and mindful programmatic and service expansion and development

Benefits

Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Floating Holiday each calendar year
9 Paid Holidays
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more