Vice President, Food Service
About The Position
High’s is seeking a Vice President of Food Service to set strategy and lead the performance of its food service business across all regions. The role owns the food program portfolio, margin, and capital plan, and shapes the offering as the company expands into new markets while building on its local heritage. The Vice President reports to the Sr. VP Retail, leads the food service team, and partners closely with Retail Marketing and Category Management. The role is suited to an executive-level leader with experience in convenience stores, quick-service restaurants, or multi-unit restaurant operations. The successful candidate will understand the operational challenges of executing programs at store level and have experience developing programs and improving sales and profitability. The position is based at 18 Loveton Circle, Sparks Glencoe, Maryland. The listed salary range is $125,000–$130,000, with commission per year.
Requirements
- 10+ years of food service experience in convenience retail, quick-service restaurants (QSR), or multi-unit restaurant operations, including 5+ years in a senior leadership role.
- Proven ownership of a multi-unit food service P&L, including margin and food cost improvement.
- Experience building capital investment cases and delivering the expected return.
- Experience growing a food program in new markets or new locations.
- Strong analytical skills and comfort with sales, margin, and trend data.
- Executive presence and the ability to present clearly to senior leadership.
- Bachelor’s degree in business, hospitality, culinary management, or a related field, or equivalent experience.
- ServSafe Manager certification, or the ability to obtain it.
Nice To Haves
- Convenience store food service experience is strongly preferred.
- Candidates from QSR or restaurant backgrounds should be able to show how their experience applies in a convenience store environment.
- Mid-Atlantic market experience is a plus.
- Experience with proprietary or regional food brands is a plus.
Responsibilities
- Create and implement a multi-year food service strategy aligned with growth plans.
- Own food service sales, gross margin, and food cost; set targets and drive measurable improvement.
- Evaluate new markets and locations and determine the appropriate food program for each.
- Build capital investment business cases for equipment, kitchen builds, remodels, and conversions.
- Use sales, margin, waste, and customer data to identify trends and determine which programs to launch, scale, fix, or retire.
- Partner with Retail Marketing and Category Management on menus, promotions, pricing, and vendor strategy.
- Drive consistent execution of food programs across all stores and grow same-store food service sales.
- Lead and develop the food service leadership team.
- Partner with Retail Operations and HR on food service training for store teams.
- Ensure food safety and regulatory compliance in every jurisdiction where the company operates.
- Present food service performance, expansion plans, and recommendations to senior leadership.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with company match
- Paid time off
- Paid holidays
- Company-paid life insurance
- Flexible Spending Accounts
- Supplemental insurance options
- Performance-based incentives
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What This Job Offers
Job Type
Full-time
Career Level
Executive
