Vice President, Food Service

CARROLL INDEPENDENT FUEL COMPANY•Sparks Glencoe, MD

11d•$125,000 - $130,000•Onsite

About The Position

High’s is seeking a Vice President of Food Service to set strategy and lead the performance of its food service business across all regions. The role owns the food program portfolio, margin, and capital plan, and shapes the offering as the company grows into new markets while building on its local heritage. The position reports to the Senior Vice President of Retail and leads the food service team, partnering closely with Retail Marketing, Category Management, Retail Operations, and HR. The Vice President will develop and implement multi-year strategy, oversee sales and profitability, determine appropriate food programs for new markets and locations, and build investment cases for equipment, kitchen construction, remodels, and conversions. Using sales, margin, waste, and customer data, the role will guide decisions about which programs to launch, scale, improve, or discontinue. The position also ensures consistent execution, food safety, and regulatory compliance, develops the leadership team, and presents performance and expansion recommendations to senior leadership. This is an opportunity to influence business performance, customer experience, and the future direction of High’s food programs. High’s offers competitive compensation, performance-based incentives, comprehensive benefits, and the opportunity to make a meaningful impact.

Requirements

At least 10 years of food service experience in convenience retail, quick-service restaurants, or multi-unit restaurant operations.
At least 5 years of experience in a senior leadership role.
Proven ownership of a multi-unit food service P&L, including margin and food cost improvement.
Experience building capital investment cases and delivering the expected return.
Experience growing a food program in new markets or locations.
Strong analytical skills and comfort with sales, margin, and trend data.
Executive presence and ability to present clearly to senior leadership.
Bachelor’s degree in business, hospitality, culinary management, or a related field, or equivalent experience.
ServSafe Manager certification, or ability to obtain it.

Nice To Haves

Convenience store food service experience is strongly preferred.
Candidates from QSR or restaurant backgrounds should be able to demonstrate how their experience applies in a convenience-store environment.
Mid-Atlantic market experience is a plus.
Experience with proprietary or regional food brands is a plus.

Responsibilities

Create and implement a multi-year food service strategy aligned with the company’s growth plans.
Own food service sales, gross margin, and food cost; set targets and drive measurable improvement.
Evaluate new markets and locations and determine the appropriate food program for each.
Build capital investment business cases for equipment, kitchen builds, remodels, and conversions.
Analyze sales, margin, waste, and customer data to identify trends and decide which programs to launch, scale, fix, or retire.
Partner with Retail Marketing and Category Management on menus, promotions, pricing, and vendor strategy.
Drive consistent execution of food programs across all stores and grow same-store food service sales.
Lead and develop the food service leadership team.
Partner with Retail Operations and HR on food service training for store teams.
Ensure food safety and regulatory compliance in every jurisdiction where the company operates.
Present food service performance, expansion plans, and recommendations to senior leadership.