Vice President of Food and Beverage Hospitality - Spectrum Center
About The Position
Levy is seeking a senior hospitality leader to oversee the food and beverage operation at Spectrum Center in Uptown Charlotte, home of the Charlotte Hornets. The Vice President will serve as Levy’s senior on-site leader and guide the operation’s strategy, execution, culture, and financial performance while delivering exceptional experiences for guests and partners. The role provides strategic and operational leadership across premium dining, concessions, culinary, catering, clubs, suites, and special events. The Vice President partners closely with the Charlotte Hornets and Spectrum Center leadership to elevate the guest experience, advance operational excellence and innovation, and achieve profitable growth. The position leads and develops a high-performing team and serves as a visible leader during games, concerts, special events, and other major venue activations. The role requires flexibility to work a schedule aligned with the sports and entertainment industry, including evenings, weekends, and holidays as required. Levy offers benefits that include medical, dental, vision, life and disability insurance, a retirement plan, flexible time off, paid parental leave, and other programs and benefits.
Requirements
- Proven senior leadership experience in high-volume hospitality, sports and entertainment, restaurants, hotels, resorts, convention centers, or a similarly complex operation.
- Demonstrated success leading large, diverse teams in fast-paced, high-volume environments.
- Strong financial and business acumen, including experience managing significant revenue, budgets, labor, and profitability.
- Exceptional relationship-building skills and ability to develop trusted partnerships with clients and senior executives.
- Passion for hospitality and creating memorable guest experiences.
- Strong operational instincts and ability to balance strategic leadership with hands-on execution.
- Experience developing leaders and building high-performing, engaged teams.
- Ability to lead through change, identify opportunities, and implement innovative solutions.
- Excellent communication, organizational, and decision-making skills.
- Flexibility to work a schedule aligned with the sports and entertainment industry, including evenings, weekends, and holidays as required.
Responsibilities
- Provide executive leadership and strategic direction for the overall hospitality operation at Spectrum Center.
- Build and maintain a strong, collaborative partnership with the Charlotte Hornets and Spectrum Center leadership.
- Lead food and beverage operations, including concessions, premium hospitality, culinary, catering, clubs, suites, and special events.
- Develop and execute strategies to elevate the guest experience, grow revenue, and improve profitability.
- Promote a culture of hospitality, accountability, collaboration, innovation, and continuous improvement.
- Recruit, develop, mentor, and retain a high-performing leadership team and build a pipeline of future talent.
- Establish operational standards and ensure consistent execution across the business.
- Partner with culinary and operational leaders to create food and beverage experiences reflecting Charlotte and the Carolinas.
- Identify opportunities to improve speed of service, technology, product offerings, and guest satisfaction.
- Lead budgeting, forecasting, financial analysis, labor management, and cost-control initiatives.
- Develop strategies to maximize revenue across premium hospitality, concessions, catering, and special events.
- Ensure compliance with Levy standards and applicable health, safety, sanitation, and alcohol-service regulations.
- Act as a visible, engaged leader during games, concerts, special events, and other major venue activations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Flexible Time Off Plan
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts
- Potential paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
