Vice President of Data, Performance & Technology

COMMUNITY SOLUTIONS INC • Windsor, CT

9d • Onsite

About The Position

Community Solutions Inc is seeking a Vice President of Data, Performance & Technology to join our leadership team, responsible for strengthening organizational effectiveness through the integration of data, quality systems, and technology, based in our Corporate Office in Windsor, CT. This is a senior leadership role responsible for driving organizational effectiveness by integrating data, quality systems, and technology. This role partners with leadership across programs and operations to strengthen outcomes, ensure compliance, and support data-informed decision-making across the organization. This role drives performance, accountability, and continuous improvement across the organization by ensuring that leaders and teams have the insights, systems, and tools needed to deliver high-quality services, meet contract requirements, and achieve measurable outcomes. Serves as a key strategic partner to program, finance, and executive leadership—translating data into actionable insights, aligning systems to operations, and building a culture of data-informed decision-making.

Requirements

• Bachelor’s degree in a relevant field (e.g., data analytics, public administration, information systems, social services, or related field)
• 7–10+ years of progressively responsible leadership experience
• Experience overseeing data, quality improvement, or technology functions in a complex organization
• Strong ability to analyze data and translate insights into operational action
• Experience leading cross-functional initiatives and teams

Nice To Haves

• Experience in human services, behavioral health, justice, or nonprofit environments
• Familiarity with contract compliance, licensing, and/or accreditation standards
• Experience with enterprise systems (e.g., case management systems, HRIS, LMS, Power BI)
• Advanced degree (MPA, MBA, MPH, or related field)

Responsibilities

• Lead the development and implementation of performance measurement frameworks across programs
• Ensure clear, consistent tracking of program outcomes, contract metrics, and organizational goals
• Partner with senior leadership to identify performance trends, risks, and opportunities
• Oversee data collection, validation, analysis, and reporting across the organization
• Develop dashboards and reporting tools that support real-time decision-making
• Translate complex data into clear, actionable insights for diverse audiences
• Lead organization-wide quality improvement strategies and processes
• Ensure alignment between program practices, policy expectations, and regulatory requirements
• Strengthen systems for monitoring compliance, audit readiness, and continuous improvement
• Provide strategic oversight of IT infrastructure, support services, and system security
• Oversee enterprise systems (e.g., case management, LMS, HRIS, fundraising platforms, M365) to ensure alignment with operational needs
• Drive system optimization, adoption, and continuous improvement in partnership with departments
• Partner closely with Program, HR, Finance, and Growth leadership to align data, systems, and performance expectations
• Support program leaders in using data to improve service delivery and staff performance
• Lead and develop a multidisciplinary team including quality improvement, IT, and information systems staff
• Build a culture of accountability, learning, and continuous improvements
• Communicate clearly and effectively across all levels of the organization
• Balance strategy and execution—able to move from vision to implementation
• Demonstrate sound judgment in complex, cross-functional decision-making

Benefits

• Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Ongoing training.
• Sick time (7 days accrual basis).
• Floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive