Vice President of Community Living

Behavioral Health Allies•Kansas City, MO

6d•Hybrid

About The Position

The Vice President of Community Living is a visionary leader responsible for overseeing all residential programs. The Vice President of Community Living overseas and leads the delivery of high-quality residential services for individuals with developmental disabilities living in residential services. This role involves strategic planning, program development, staff leadership, and ensuring compliance with all regulatory standards. The Vice President will work closely with the executive team to ensure that residential services are person-centered, safe, and aligned with the organization’s mission and values.

Requirements

Bachelor’s degree in Social Work, Psychology, Healthcare Administration, or a related field; Master’s degree preferred.
Minimum of 7-10 years of experience in managing residential services for individuals with developmental disabilities, with at least 5 years in a senior leadership role.
Strong knowledge of regulations, accreditation standards, and best practices in residential services for individuals with developmental disabilities.
Proven track record of leading and developing high-performing teams.
Excellent communication, interpersonal, and problem-solving skills.
Experience in the healthcare or ABA industry is highly desirable.
Ability to manage multiple priorities in a fast-paced environment.
Proven track record of successful operations management and strategic planning.
Strong understanding of financial management principles and practices, particularly in a healthcare or clinical services context.
Commitment to ethical standards and professional integrity.
Must be proficient with Microsoft Office, Word, PowerPoint, and Excel.
Good time management skills and ability to prioritize work.
Demonstrates taking initiative, anticipating needs, and exercising independent/sound judgment.
Balancing, crawling, pinching.
Pushing, pulling, lifting, grasping, repetitive motion.
Medium to heavy work: Exerting 50-100+ lbs. occasionally and/or above 50 lbs. of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Sedentary to light work: Exerting 10-20 lbs. of force occasionally and/or a negligible amount of force frequently or consistently to lift, carry, push, pull, or otherwise move objects, including the human body.
Walking, sitting, typing, talking, stooping, kneeling, crouching.
Hearing and visual acuity are required for the position (including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus).
If needed by position “driver status,” the employee must maintain visual acuity adequate to operate a motor vehicle.
Hardware tools and automobile (driver status only).
Cooking tools, copier, shower, fax, calculator, cleaning tools,
Computer, writing instrument and telephone.
This position is performed primarily indoors at the administrative office; however, it does have client contact across all divisions.
While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to the risk of electric shock (cooking, cleaning, assistance in activities of daily living, etc.).
The employee is also occasionally required to function in narrow aisles or passageways.
The noise level in the work environment is usually moderate but may be high during a resident’s crisis.
Travel for this position occurs between locations, outside training, conferences, etc., as required.
This role will have access to Protected Health Information (PHI) and confidential information, including financial information, employee relations information, etc.
Errors in judgment or mistakes could cost the organization loss of revenue, loss of clients, and/or negatively impact BHA’s reputation.
Integrity and Professionalism: Operates with professionalism and integrity in all aspects of the role, including interactions with coworkers, clients, and external contacts. Communicates in an open, honest, respectful, and consistent way. Demonstrates humility, sharing recognition and fault equally. Treats all employees as equal contributors.
Collaboration and Teamwork: Works cooperatively to achieve common goals by establishing and maintaining productive working relationships, sharing knowledge, and building consensus. Shows willingness to understand, respect, and support alternative perspectives, opinions, and ideas. Willingly contribute to other teams as Subject Matter Experts and share knowledge with others. Recognizes the contributions of others and gives credit when credit is due.
Client/Customer Focus: Establishes and nurtures strong, sustainable, and collaborative relationships with clients, both internal and external. Actively seeks to understand and exceed internal/external client needs. Seeks input and feedback to strengthen internal/external customer relationships and improve outcomes. Engages the internal/external customer as a partner in delivering service.
Innovation and Initiative: Voluntarily looks for better ways to get things done and/or generate new ideas; acts independently without waiting for direction. Shows interest in learning new skills and performing new tasks. Sees beyond the “tried and true”; avoids staying in a comfort zone. Identifies ways to incorporate new practices into existing frameworks.
Adaptability: Responds positively to changing circumstances by altering behavior to better suit different situations. Willing to make appropriate changes in work methods/processes. Overcomes obstacles to achieve results. Adjusts timelines, results, and expectations relevant to changing needs.
Accountability: Takes responsibility for all work activities and personal actions. Respects confidentiality – appropriately handles confidential information. Meets or exceeds agreed-upon expectations; follows through on commitments. Accepts responsibility for positive and negative outcomes of work.
Required company training.
Training deemed necessary by the supervisor.

Nice To Haves

Master’s degree
Experience in the healthcare or ABA industry is highly desirable.

Responsibilities

Provide visionary leadership for all residential services.
Provide strategic direction and leadership for residential services, ensuring alignment with the organization’s goals and values.
Collaborate with senior leadership to define and implement the agency’s strategic goals, driving growth and program excellence.
Develop and implement programs that enhance the quality of life for individuals served, focusing on person-centered care, independence, and community integration.
Research to determine effective approaches for individuals with diverse needs, including functional, academic, and behavioral challenges.
Lead research initiatives on curriculum effectiveness, regularly assessing outcomes to inform evidence-based program adjustments.
Ensure compliance with all local, state, and federal regulations governing residential services for individuals with developmental disabilities.
Develop and maintain quality assurance programs to monitor and improve service delivery.
Lead the organization’s efforts in preparing for and responding to audits, inspections, and accreditation processes.
Leads efforts to prepare for and respond to accreditation, licensing, and other regulatory requirements.
Advises the CEO on the need for new or revised policies and ensures that all organizational policies are implemented.
Prepares and submits to the CEO recommendations relative to all matters requiring action, presenting necessary and helpful facts, information, and reports to ensure informed decisions.
Conduct regular audits and evaluations of services to ensure compliance with ethical, state regulations, and professional standards.
Stay current with developments in the field and related regulations, ensuring the organization remains compliant and at the forefront of the industry.
Address and resolve issues, complaints, and incidents promptly and effectively.
Collaborate with the Director of Safety, Risk, and Compliance to promote employee safety and compliance and ensure adherence to workplace safety standards.
Examine all abuse and neglect allegations in collaboration with the Director of Safety, Risk, and Compliance, implementing modifications to procedures and operations due to RCAs.
Examine all formal grievances and complaints in collaboration with the Director of HR and Director of Safety, Risk, and Compliance, implementing suggested changes to operations.
Conduct program postmortems to identify successful and unsuccessful project elements, making necessary process changes.
Oversee and develop systems and strategies for recruiting, training, and supervising a team of managers and support staff, ensuring they are equipped to meet the unique needs of the client population.
Foster a collaborative, positive work environment that encourages professional growth and a commitment to student success.
Create and oversee employee training programs that emphasize trauma-informed care, behavioral skills training, and best practices for working with individuals with developmental disabilities.
Develop ongoing professional development opportunities focused on best practices in residential services, behavior management, and related areas.
Design and oversee professional development programs for management staff, promoting ongoing education and skill enhancement.
Evaluate the effectiveness of training and curriculum, establishing measurements and reporting on results.
Conduct performance evaluations, providing constructive feedback and support for career advancement.
Implement staff development programs, including ongoing training, performance evaluations, and succession planning.
Develop and manage the budget for residential services, ensuring efficient resource use while maintaining high standards of care.
Monitor financial performance, including expenses, staffing levels, and service delivery costs, adjusting as necessary to meet budgetary goals.
Responsible for oversight of the review and accuracy of the monthly financial statements. Presents financial performance every month to the Executive Leadership team.
Identify opportunities for cost savings and operational efficiencies without compromising service quality.
Collaborate with the finance team to develop and manage the annual client budgets, ensuring alignment with the organization's financial goals and objectives.
Prepare and present regular financial reports related to Community Living to the executive leadership team, highlighting key financial performance indicators and areas for improvement.
Assist in negotiating contracts with entities, ensuring favorable terms that support the organization’s financial and operational health.
Identify financial risks and develop strategies to mitigate these risks, ensuring the financial stability of the organization.
Ensure that individuals served and their families are actively engaged in the planning and delivery of services.
Respond to client and family concerns, ensuring timely resolution and continuous improvement of services.
Promote a culture of transparency, respect, and empowerment for individuals served and their families.
Lead a task force with families and guardians related to the quality of care.
Build and maintain strong relationships with community partners, funding agencies, and other stakeholders.
Represent the organization in community forums, advocacy efforts, and professional organizations related to developmental disabilities.
Collaborate with external partners to enhance service offerings and support the organization’s mission.
Develop and implement financial strategies for growth and expansion, including new service lines, geographical expansion, and innovative programs.
Participate in the referral committee, providing input and guidance on admission/discharge decisions.
Develop partnerships to enhance the agency’s visibility and growth potential.
Partner with entities to conduct internal research to evaluate and enhance the organization’s service delivery practices, sharing findings and insights to contribute to the broader field of residential services for individuals with developmental disabilities.
Act as a thought leader in education and research, representing the organization at conferences, publishing findings, and engaging with external experts to promote innovation.
Stay current with industry research and developments, ensuring the organization remains a leader in residential services for individuals with developmental disabilities.
Participate in the development and execution of the organization’s strategic plan, particularly as it relates to residential services.
Provide regular reports to the executive team on the status of residential services, including successes, challenges, and future opportunities.
Lead initiatives to expand and enhance residential services, including developing new programs, sites, and partnerships.
Identify opportunities for program expansion and oversee the execution of new initiatives.
Serve on-call for safety and risk-related events within the division.
Perform other duties and special projects to support various organizational initiatives as assigned.