Vice President of Community Living

Center for Developmentally Disabled•Kansas City, MO

3h•Onsite

About The Position

CDD is seeking a visionary, experienced Vice President of Community Living to lead our residential services programs. As a key member of the executive leadership team, the VP of Community Living provides strategic oversight across all CDD residential programs — including community housing and Independent Supported Living (ISL) sites — ensuring every home reflects our mission and delivers meaningful, person-centered outcomes for individuals with developmental disabilities. Why You'll Love This Role - Executive Leadership: Serve as a strategic partner to the Chief Program Officer and shape the direction of all CDD residential services. - Organization-Wide Impact: Lead residential Program Directors across all CDD homes and ISL sites, driving quality, accountability, and outcomes. - Build Great Leaders: Coach and develop Program Directors and frontline teams to grow professionally and deliver exceptional care. - Competitive Compensation: $75,744/year starting salary with full benefits package. - Stable & Mission-Driven: Join a well-established, growing nonprofit with 50+ years of service to the Kansas City community.

Requirements

Bachelor's degree in a human service-related field.
Minimum five years of combined direct service and/or program management experience, including supervision of staff working with persons with developmental disabilities.
Demonstrated understanding of and ability to work with the needs of adults with developmental disabilities.
Proficiency in personnel management and data/word-processing systems.

Nice To Haves

Familiarity with principles of community-based services for persons with developmental disabilities.
High-level understanding of the Missouri Department of Mental Health and Targeted Case Management environment.
Career interest in human services; familiarity with federally funded services.

Responsibilities

Provide strategic leadership and direct supervision to residential Program Directors (PDs), ensuring alignment with organizational goals and priorities.
Oversee day-to-day operations of residential program processes, ensuring smooth functioning, timely issue resolution, and high-quality service delivery.
Serve as the executive point of contact for PDs regarding operational issues, crisis management, staffing needs, and resource allocation.
Champion a culture of collaboration, empowerment, and accountability across residential teams.
Conduct regular residential site visits to assess program performance, foster team engagement, and strengthen executive visibility.
Lead proactive efforts to identify and address staff performance issues by coaching PDs on team-based solutions and professional growth.
Partner with the Training Department to assess staff development needs and implement targeted training and coaching plans.
Oversee recruitment, onboarding, and retention strategies for key residential staff; provide interim leadership support during vacancies or transitions.
Support PDs in holding teams accountable to policies, procedures, and service standards.
Collaborate with PDs and other leaders to evaluate and improve program policies, systems, and workflows for greater efficiency and impact.
Monitor KPIs across all residential programs; analyze data and trends to inform strategy and report to the executive team.
Collaborate with the Compliance Department to address risk factors and critical incidents, implementing solutions that strengthen service outcomes.
Ensure PDs are monitoring all state-required health system data (e.g., IQMRF, EMTs) accurately and within required timelines.
Ensure the organization is prepared for CARF accreditation review with Community Housing and ISL services standards, Columbus Group audits, and applicable licensure and certification reviews.
Stay informed of DMH directives and state-level initiatives; guide residential teams through changes and ensure compliance.
Participate in investigations, plans of action, and mortality reviews as requested.
Communicate critical updates, corrective action plans, and process changes to program leadership; conduct follow-up audits to ensure accountability.
Approve and monitor staffing patterns and program budgets to ensure fiscal responsibility and alignment with agency strategies.
Communicate service needs and changes to the Benefits Specialist promptly to ensure individual budgets accurately reflect current support needs.
Ensure service addendums and utilization reviews (UR) are completed in a timely manner for billing and funding compliance.
Approve internal staff transfers.
Oversee the transition process for new residential referrals and internal moves, ensuring seamless onboarding experiences.
Serve as the primary liaison to Targeted Case Management (TCM) entities, guardians, families, and County Public Administrators' offices.
Work directly with the Chief Strategy Officer on new business development and service location additions.
Partner with local stakeholders on needs assessment and service implementation.
Provide initial residential startup direction and oversight.
Ensure health and safety is the top daily priority and all urgent issues are addressed immediately.
Collaborate with the nursing team to establish continuity of care for each client.
Stay apprised of all health and safety issues and initiate team discussions resulting in action steps and follow-through.