Vice President of Business Networks

ICAN Inc•City of Utica, NY

About The Position

ICAN Vice Presidents provide strategic leadership across multiple programs or operational functions. This role translates agency strategy into coordinated action, ensures quality and compliance, and is accountable for outcomes, staff leadership, fiscal oversight, and mission alignment. The Vice President of Business Networks provides executive leadership and strategic oversight for ICAN’s IPA and Managed Services business lines. This role is responsible for operational excellence, network performance, growth, marketing, outreach, and revenue expansion across both lines of business. The Vice President ensures each network operates efficiently, delivers measurable value, maintains strong partner engagement, and expands its reach statewide. The position oversees the Director of IPA Operations and the Director of Managed Services and drives strategic integration, scalability, and sustainable growth.

Requirements

Minimum 5 years of progressive leadership experience
Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, Nonprofit Management, or related field
Demonstrated success in business development, sales, or revenue growth
Experience overseeing multi-line business operations
Strong understanding of healthcare systems, provider contracting, and regulatory environments
Proven ability to lead teams, negotiate contracts, and build strategic partnerships
Strong presentation, training, and executive communication skills

Nice To Haves

Master’s degree preferred
Experience in healthcare network management, IPA structures, or managed care environments preferred
Experience in nonprofit management, operational consulting, or shared services models strongly preferred

Responsibilities

Provide executive oversight of the Director of IPA Operations and the Director of Managed Services.
Ensure operational alignment, quality standards, and performance accountability across both networks and business lines.
Oversee subcontracted provider and partner network performance.
Establish standardized processes, reporting frameworks, and accountability structures.
Ensure regulatory compliance, contractual integrity, and quality assurance within both business lines.
Monitor service delivery performance, client/member satisfaction, and network engagement.
Support development of scalable infrastructure to accommodate growth.
Align both business networks with ICAN’s mission, culture, and strategic priorities.
Develop and manage revenue projections for both business networks.
Collaborate with finance leadership on budget development and performance monitoring.
Ensure profitability and financial sustainability of both lines of business.
Oversee pricing strategy and service fee structures.
Contribute to financial modeling for expansion initiatives.
Support development of value-based arrangements and innovative funding mechanisms.
Monitor contract performance and fiscal accountability.
Serve as senior representative for ICAN IPA and Managed Services.
Build and maintain relationships with behavioral health and medical providers, nonprofit executive leaders and boards, government and regulatory agencies, and industry associations and coalitions.
Position ICAN as a trusted partner in both clinical network management and nonprofit operational support.
Facilitate collaboration among subcontracted providers and nonprofit partners.
Strengthen statewide visibility of ICAN’s business networks.
Maintain strong networking presence to drive expansion and brand recognition.