VP of Business Development

Gallagher•Austin, TX

About The Position

At EVHC, now a part of Gallagher, we’re changing the landscape of employer-based healthcare plans. Our customized health insurance plans save money, time, and headaches. With our partially self-funded plans, mid-market and mid-size organizations can finally be rid of the costs and complexities that come with traditional insurance–while still providing employees with exceptional coverage. The Vice President of Business Development acts as a subject matter expert on client support, providing advanced client support to a large and critical book of business and guiding other account service professionals in their work. The position requires independent judgment, a high level of expertise and advanced skill in developing client strategies in accordance with the seniority of the role.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience OR High School degree/GED with 8+ years client service and/or claims management experience.
Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.

Responsibilities

Leads meetings with clients including meetings at client locations.
Responsible for providing comprehensive client support and acts as main client contact for book of business.
Provides proactive support on specific initiatives which deliver unique value through the execution of client specific business plans service timelines and corporate communications.
Effectively manages difficult client communications including changes in terms of enrollment guidelines risk assessment and group size/details.
Supporting client retention by maintaining a positive relationship and image with client.
Negotiates and sells lines of insurance to clients to round out accounts as appropriate.
May design programs or enrollment options for clients as assigned and directed by Agency management.
Owns all audit review and enrollment processes for assigned book of business.
Analyzes data to draft client service plans stewardship reports and other meaningful reports tailored to the needs of the client and circumstances of the presentation.
Manages and develops strong personal relationships with appropriate insurance carrier personnel.
Proficient in enrollment and program guidelines can negotiate with providers as needed.
Fluent in the client's industry and current events that can modify the program options as needed.
Reviews changes in carrier offerings and policies and relays information to the larger service team.
Mentors or formally directs the work of more junior team members including Account Coordinators, Account Managers, and Senior Account Managers.
Facilitates and collaborates with account team on the agency's renewal strategy.
Provides clients with tailored EB programs and reviews methods of handling risks.
Identifies and explains gaps in program. Works with the producer to write new business.
Educates clients concerning the regulatory environment and assists clients with compliance issues as necessary