Vice President of Audiology

NationsBenefits•Plantation, FL

11d

About The Position

NationsBenefits is a rapidly growing company in the healthcare sector, providing supplemental benefits, flex cards, and member engagement solutions. They partner with managed care organizations to offer innovative healthcare solutions that aim to improve outcomes, reduce costs, and enhance member value. The company utilizes a suite of supplemental benefits, fintech payment platforms, and member engagement solutions to help health plans deliver high-quality benefits that address social determinants of health and improve member health outcomes and satisfaction. Their infrastructure, technology systems, and service model support health plans in delivering value-based care. NationsBenefits offers a fulfilling work environment with opportunities for career advancement across its US, South America, and India locations. The Vice President of Audiology will lead clinical excellence and innovation for a growing nationwide hearing healthcare organization. This role involves establishing national clinical standards, developing a teleaudiology model for direct patient care and B2B partnerships, and overseeing the teleaudiology department, professional development, and sales training. The position requires a strategic leader who can integrate clinical expertise with scalable systems, technology-driven care, provider development, and cross-functional collaboration, acting as a key thought leader to shape hybrid hearing healthcare delivery.

Requirements

Doctorate in Audiology (Au.D.) or Ph.D. in Audiology, Speech & Hearing Sciences, or related field.
Current audiology licensure in good standing.
Minimum of 10 years of progressive leadership experience in hearing healthcare, audiology operations, telehealth, or multi-site healthcare environments.
Demonstrated experience leading large-scale clinical operations and provider teams.
Experience developing and implementing clinical standards, training programs, and operational workflows.
Strong understanding of teleaudiology, remote care delivery models, and healthcare technology integration.
Proven ability to lead cross-functional teams in a fast-paced, growth-oriented environment.
Strong business acumen with the ability to balance clinical excellence and operational performance.
Exceptional communication, leadership, presentation, and relationship-building skills.

Nice To Haves

Experience leading nationwide or multi-state hearing healthcare operations.
Experience building or scaling telehealth or teleaudiology programs.
Familiarity with hearing aid technology, remote programming platforms, and hybrid care models.
Experience working with payer programs, third-party administrators, and insurance-based hearing healthcare models.
Experience overseeing provider education, onboarding, and sales training functions.
CCC-A and/or FAAA designation preferred.

Responsibilities

Develop, implement, and maintain nationwide clinical standards, protocols, and best practices across all hearing healthcare operations.
Ensure consistency in patient care delivery, verification practices, counseling, documentation, and overall clinical quality.
Lead initiatives focused on improving patient outcomes, patient satisfaction, return reduction, and operational efficiency.
Establish measurable clinical KPIs and monitor performance across regions and provider teams.
Ensure compliance with all federal, state, payer, and regulatory requirements related to audiology and hearing healthcare services.
Partner with operations leadership to drive standardization and continuous improvement initiatives across the organization.
Serve as a clinical resource and advisor to executive leadership on emerging trends, technology, regulations, and industry best practices.
Develop and execute a long-term teleaudiology strategy designed to support scalable nationwide hearing healthcare delivery.
Build, oversee, and optimize a teleaudiology department that services B2B partner locations across multiple states.
Lead the integration of remote care models, including synchronous and asynchronous teleaudiology solutions, remote programming, virtual follow-up care, and hybrid service delivery.
Ensure operational excellence, provider utilization, scheduling optimization, and quality assurance within the teleaudiology department.
Establish workflows, protocols, staffing models, and performance metrics to support efficient and compliant teleaudiology operations.
Collaborate with technology, operations, legal, credentialing, and compliance teams to ensure scalable and compliant telehealth delivery.
Identify opportunities to expand access to care through innovative remote care solutions.
Oversee provider professional development initiatives across the organization.
Lead the development and implementation of clinical education programs, onboarding pathways, continuing education initiatives, and competency-based training.
Ensure providers maintain strong clinical, counseling, and patient experience skills.
Partner with leadership to create career development pathways for audiologists and hearing instrument specialists.
Foster a culture of accountability, coaching, continuous improvement, and clinical excellence.
Oversee sales training initiatives that align patient-centered care with business growth objectives.
Collaborate with sales and operations leadership to develop training programs that improve patient engagement, treatment acceptance, and overall clinic performance.
Ensure sales training programs remain clinically appropriate, ethical, and aligned with organizational standards.
Support the development of patient journey frameworks, counseling strategies, and provider communication best practices.
Lead and mentor a multidisciplinary team, including teleaudiologists, training leaders, clinical educators, and support personnel.
Build strong partnerships with operations, sales, technology, payer relations, marketing, and executive leadership teams.
Participate in strategic planning and organizational growth initiatives.
Represent the organization externally through conferences, industry events, partnerships, and professional organizations.
Drive innovation while maintaining a strong focus on patient-centered care and operational scalability.