Vice President of Ancillary Services and Facility Transformation - FT - day shift

ECMC•Buffalo, NY

27d•Onsite

About The Position

The work involves providing executive leadership and strategic direction for assigned ancillary service lines and the facilities and infrastructure portfolio at the Erie County Medical Center Corporation. The incumbent is responsible for overseeing the performance of clinical support and operational departments while also leading long-term facility planning, capital development, and campus modernization initiatives in alignment with organizational goals, regulatory requirements, and patient-centered care standards. The role includes developing and implementing strategic and operational plans, directing major construction and renovation projects, and coordinating with internal leadership, clinical teams, and external partners such as architects, engineers, and contractors to ensure effective delivery of both operational services and capital programs. Work is performed under the general direction of the Chief Operating Officer (ECMO). Supervision is exercised over managerial, professional, and support staff across ancillary operations and facilities-related functions.

Requirements

Graduation from a regionally accredited or New York State registered college or university with a Master’s Degree in Healthcare Administration, Business Administration, Public Administration, Engineering, Architecture, Healthcare Management, or related field and eight (8) years of progressively responsible experience in healthcare operations and/or facility and infrastructure leadership of which five (5) years included a senior or large-scale operational leadership role.
OR Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree and ten (10) years of progressively responsible experience in healthcare operations and/or facility and infrastructure leadership of which (5) years included a senior or large-scale operational leadership role.
Degree must be awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
If degree awarded by an educational institution outside the United States and its territories, must provide independent verification of equivalency.
Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

Nice To Haves

Thorough knowledge of healthcare operations, hospital administration, and support service management.
Thorough knowledge of facility management, capital planning, construction management, and infrastructure systems.
Thorough knowledge of regulatory, accreditation, and safety standards applicable to healthcare facilities and operations.
Thorough knowledge of budgeting, financial management, and capital project funding.
Thorough knowledge of process improvement and operational excellence methodologies.
Ability to lead large-scale organizational and infrastructure transformation initiatives.
Ability to manage complex multi-departmental operations.
Ability to direct capital projects and facility modernization efforts.
Ability to analyze operational and financial data.
Ability to develop and implement strategic plans.
Ability to communicate effectively both orally and in writing.
Ability to establish and maintain effective working relationships with diverse stakeholders.
Sound executive judgment.
Ability to manage and develop senior leadership teams.
Ability to utilize a variety of electronic software applications.
Sound professional judgment.
Capable of performing the essential functions of the position with or without reasonable accommodation.

Responsibilities

Provides executive oversight of assigned ancillary service lines and support departments including laboratory services, environmental services, food and nutrition services, patient transportation, biomedical services, security, facilities management, engineering, and other assigned operational areas.
Develops and implements strategic and operational plans to align ancillary services and facility systems with organizational goals, regulatory requirements, and performance objectives.
Leads enterprise-wide facility planning activities including master planning, space utilization, capital investment strategy, campus development, and long-range infrastructure modernization initiatives.
Oversees capital construction, renovation, and infrastructure projects, including coordination with architects, engineers, contractors, and regulatory agencies to ensure timely and compliant project delivery.
Develops, manages, and monitors operating and capital budgets for assigned departments and facility projects, ensuring fiscal responsibility and alignment with organizational priorities.
Establishes and monitors performance metrics related to quality, safety, patient experience, operational efficiency, sustainability, and financial performance.
Directs implementation of operational improvement initiatives utilizing process improvement methodologies to enhance efficiency and service delivery.
Ensures compliance with applicable federal, state, accreditation, and safety regulations, including environment of care, life safety, infection control, and facility standards.
Leads organizational initiatives related to facility modernization, energy management, sustainability, and technology integration within physical infrastructure systems.
Identifies and evaluates opportunities for innovation, automation, and modernization across ancillary services and facility operations.
Supports development and execution of organizational strategic plans, including physician alignment, service line growth, and enterprise transformation initiatives.
Represents the organization in interactions with external partners, regulatory agencies, contractors, vendors, and community stakeholders.
Provides leadership to assigned executive staff and subordinate managers; establishes performance expectations, conducts evaluations, supports professional development, and oversees succession planning.