Vice President, Mobility Team Manager (Delaware/Princeton)

BlackRock•Princeton, NJ

21d•$117,500 - $184,000•Hybrid

About The Position

BlackRock’s Telecommunication Expense Management (TEM) team oversees telecommunications expenses globally, including quoting, provisioning, inventory, and vendor management for data, voice, and mobility services. The team is part of BlackRock’s Technology & Operations organization, which manages the firm’s operating and technology platforms, supports the product and trade lifecycle, enhances client and employee experiences, and focuses on operational excellence and risk management. The Mobility Team Manager owns global mobility services and manages a budget exceeding $13 million. The role oversees invoice and expense management for mobility vendors, timely payments, and accurate service inventory; partners with Finance on budget projections and adjustments; and works with Supplier Vendor Management to negotiate individual agreements with 37 global mobile carriers. The manager also oversees BlackRock’s partnership with Tangoe, its third-party Telecom Expense Management provider, ensuring delivery of contracted services and evaluating new offerings in light of telecommunications trends. The position collaborates with senior management and partner teams across BlackRock, serves as a primary escalation contact for global mobility partners, and coordinates a distributed team of five staff members. The role is based in a hybrid work model, with employees currently required to work in the office at least four days per week and able to work from home one day per week. The salary range is USD $127,500–$184,000 for Princeton, NJ, or USD $117,500–$173,500 for Wilmington, DE. Employees are also eligible for an annual discretionary bonus and benefits including healthcare, leave, and retirement benefits; compensation may vary based on role, location, and firm, department, and individual performance.

Requirements

Minimum of 7 years of managerial experience in the mobile telecommunications field.
Excellent leadership, communication, and managerial skills.
Skill operating within matrix structures, cultivating strong vendor partnerships, and communicating across all levels of an organization.
Strong communication skills and proven ability to perform well under high-pressure situations.
Detail-oriented mindset and ability to meet assertive deadlines for delivery of telecom services.

Nice To Haves

Experience with automation, AI, and Copilot for metric reporting.

Responsibilities

Serve as the Global Service Owner of Mobility Services.
Manage mobility services and a budget exceeding $13 million, including vendor invoices and expenses, timely payments, and accurate service inventory.
Collaborate with Finance on budget projections and adjustments throughout the fiscal year.
Partner with Supplier Vendor Management to negotiate contracts with 37 global mobile carriers, each requiring an individual agreement.
Oversee the partnership with Tangoe, ensuring delivery of negotiated contractual services and evaluating new service offerings.
Collaborate with senior management and key BlackRock partners, including Finance, SVM, Legal & Compliance, Mobile Engineering, Unified Communications, and Deskside teams.
Serve as a primary escalation contact for global mobility partners and address customer concerns related to critical issues.
Coordinate a distributed team of five staff members across different locations, guiding day-to-day activities, projects, work distribution, objective setting, and career growth opportunities.