Vice President, Marketing AI Program Manager

JPMorgan Chase & Co. • Columbus, OH

21h

About The Position

As a Vice President, Marketing AI Program Manager on the Performance Marketing, Operations & Transformation team, you will support disciplined execution and scaling of AI innovation across the Chief Marketing Officer organization in close partnership with Lines of Business. You will support a governed portfolio of marketing AI proofs of concept and pilots, ensuring that efforts are coordinated, non-duplicative, controlled, and aligned with enterprise priorities and platform strategy.

The role supports the business management and operating model for the Marketing AI Sandbox, including intake, pilot execution support, success measurement, and graduation pathways. You will partner with Technology, Data/Analytics, Legal/Compliance, Privacy, Controls, and Risk to help ensure safe, compliant delivery, and provide clear, executive-ready communications that drive alignment and decisions.

Requirements

• At least 8 years of experience in program management, transformation, marketing operations, technology enablement, and/or innovation execution with senior stakeholders.
• Strong portfolio orchestration skills across multiple concurrent initiatives, with clear prioritization and delivery discipline.
• Exceptional stakeholder management skills and ability to influence business, technology, data, and control partners.
• Superior written and verbal communication skills, including the ability to translate complex AI topics into executive-ready actions and decisions.
• Proven track record partnering with Technology, Data/Analytics, Legal/Compliance, Privacy, Controls, and Risk in a controlled innovation environment.
• Strong external orientation and curiosity about emerging AI and marketing technology trends.

Nice To Haves

• Advanced degree.
• Experience leading AI or technology-driven innovation at scale, preferably in financial services and/or marketing.
• Ability to quantify and communicate business impact, including growth, efficiency, cycle time, quality, and risk reduction.
• Familiarity with marketing technology ecosystems and delivery environments, such as email operations, paid media and digital channels, content workflows, and marketing measurement.

Responsibilities

• Coordinate end-to-end execution of AI proofs of concept across the CMO organization and Lines of Business, ensuring prioritization, control gates, and delivery rigor.
• Support standardized intake and onboarding for new proofs of concept, including use-case definition, sponsor readiness, value hypothesis, resourcing, and approvals.
• Partner with Technology, Data/Analytics, Legal/Compliance, Privacy, Controls, and Risk to deliver controlled innovation and documented approvals.
• Serve as a Marketing point of contact for Sandbox activities, including intake, sponsorship alignment, execution tracking, and reporting.
• Produce executive-ready dashboards, decision memos, risk and issue escalations, and portfolio readouts to enable decisions and unblock delivery.
• Support the Marketing AI Sandbox operating model, including pilot execution, success measurement, and graduation pathways.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed