Vice President, Lab Quality
About The Position
The Vice President of Lab Quality is the business partner to Regional Presidents while reporting to the Chief Quality Officer, providing strategic leadership and oversight for quality and regulatory compliance functions across the traditional & esoteric laboratories. This executive role is responsible for ensuring that all tests and services meet and exceed customer expectations and regulatory requirements. The VP of Lab Quality will drive a culture of continuous improvement and will be responsible for the development and implementation of a global quality management system aligned with the overall Quest Quality System Elements and Core Processes. This role will have direct responsibility for quality across all regional labs and ensure compliance with CAP/CLIA regulations. The VP of Lab Quality will also have dotted-line reports from other business units to ensure enterprise-wide quality alignment. This is a hybrid role, and the selected candidate must be near site to one of Quest Diagnostics hub locations. Preferred locations are Clifton, NJ, Marlborough, MA; Chantilly, VA; Lenexa, KS; Tampa, FL; Irving, TX; Wood Dale, IL.
Requirements
- A bachelor’s degree in a scientific or engineering-related field is required.
- A minimum of 15 years of progressive leadership experience in quality assurance and regulatory compliance in the medical device or diagnostics industry.
- A minimum of 7 years of experience in a senior quality assurance and regulatory compliance leadership role with a proven track record of success.
- Expert knowledge of CAP/CLIA, FDA, and ISO regulations is required.
- A strong understanding of quality management systems, continuous improvement methodologies, and risk management are also required.
- Excellent leadership, communication, and interpersonal skills are essential.
- The ability to think strategically and to influence and motivate others is also critical for success in this role.
Nice To Haves
- An advanced degree (master’s/PhD) is preferred.
Responsibilities
- Develop and execute a global quality strategy for the traditional labs that align with the company's overall business objectives.
- Communicate a clear vision for quality excellence and foster a culture of quality throughout the traditional lab organization.
- Ensure compliance with all applicable regulatory requirements, including CAP/CLIA, FDA, ISO, and other international standards.
- Serve as the primary contact for regulatory agencies and lead all regulatory inspections and audits for the traditional labs.
- Provide leadership and guidance to regional quality teams to ensure consistent application of quality standards and procedures across all locations.
- Ensure adoption and execution to all Quest harmonized global/enterprise processes including the Quality Policy.
- Work closely with other departments, including R&D, medical safety, pharma & Diagnostics, manufacturing, and supply chain, to ensure that quality is built into all stages of the product lifecycle.
- Drive a culture of continuous improvement throughout the organization.
- Utilize AI and data analytics to identify and implement best practices, and improvements to advance test quality, reduce costs, and increase efficiency.
- Lead and mentor a high-performing team of 8-10 quality professionals at the Regional and/or BU-level.
- Provide coaching, development, and performance management to ensure that the team has the skills and resources needed to succeed.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Executive
