Vice President, IT Applications & Technology Transformation

Medical Mutual•Cleveland, OH

3d•Hybrid

About The Position

The Vice President, IT Applications & Technology Transformation shapes Medical Mutual’s technology future by leading enterprise modernization and large-scale transformation. This executive partners with leadership to align technology investments with business strategy and deliver platforms, core systems, digital innovation, data capabilities, and emerging technologies that enable long-term growth. The role sets the technology roadmap and future-state architecture to meet evolving customer, provider, regulatory, and market needs. This hybrid-remote role is based at the Brooklyn, Ohio office, with onsite work expected four days per week, Monday through Thursday. Experience with HealthEdge or comparable healthcare payer core administration platforms is a plus, but not required. Medical Mutual employees must submit their applications through MySource.

Requirements

Bachelor's degree in computer science, business administration, or a related field; equivalent education and experience directly related to the role may substitute for a degree.
10 years of progressive leadership experience in enterprise technology, business transformation, platform modernization, strategic planning, and technology-enabled organizational change.
8 years of experience building and leading high-performing teams and managing significant technology budgets and investments.
Advanced understanding of enterprise technology strategy, modernization, and transformational change.
Strong knowledge of enterprise applications, integration, data, cloud, and emerging technologies.
Demonstrated ability to align technology investments and roadmaps with business strategy and organizational objectives.
Proven success leading large-scale transformation initiatives and complex cross-functional programs.
Ability to build, develop, and lead high-performing teams and organizational change.
Strong ability to influence, collaborate, and build consensus with executive and business leaders to achieve enterprise outcomes.

Nice To Haves

Master's degree preferred.
Experience with HealthEdge or comparable healthcare payer core administration platforms is a plus, but not required.

Responsibilities

Establish and execute the enterprise application and technology modernization strategy, aligning investments, priorities, and delivery roadmaps with business objectives, the future operating model, and long-term growth strategy.
Provide executive leadership and accountability for the enterprise application portfolio and major transformation initiatives, ensuring strategic programs, modernization efforts, and operational improvements meet business, financial, quality, and timeline objectives.
Develop and maintain business and technology performance metrics to measure value, customer satisfaction, operational effectiveness, and strategic progress; use insights to improve outcomes and inform investment decisions.
Partner with executive leadership and business stakeholders to identify opportunities, solve complex business challenges, and deliver technology solutions that enhance efficiency, customer experience, agility, and organizational performance.
Champion and enforce cybersecurity, privacy, risk management, and regulatory compliance requirements, ensuring technology solutions are designed and operated according to Company policies and industry standards.
Provide visible enterprise leadership that promotes collaboration, accountability, innovation, and alignment across business and technology teams while fostering a high-performing culture focused on results and continuous improvement.
Perform other duties as assigned.

Benefits

Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Medical, dental, vision, life, and disability insurance.
Employee Assistance Program with professional counseling, personal and professional coaching, self-help resources, and assistance with work/life benefits.
Company holidays and up to 16 PTO days during the first year of employment, with options to carry over unused PTO time.
Parental leave after 120 days of service for eligible employees who become parents through maternity, paternity, or adoption.
Career development programs and classes.
Mentoring and coaching to support career advancement.
Tuition reimbursement up to $5,250 per year.
On-site fitness centers at many locations or gym membership reimbursement where no Medical Mutual facility is available.
On-site cafeteria at the Brooklyn, Ohio headquarters.
Discounts at local businesses and cash rewards for shopping with Medical Mutual customers.
Equipment provided for the role, including a laptop, monitors, keyboard, mouse, and headset.
Business casual attire, including jeans.
Diverse, inclusive, and welcoming culture with Business Resource Groups.