Vice President, Investor Servicing

Bank of New York Mellon•Lake Mary, FL

8h•Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Investor Servicing to join our team. This role is located in Lake Mary, Florida.

Requirements

Bachelor’s degree in Finance, Business, or a related field.
Typically 7-12 years of experience.
Strong analytical and problem-solving abilities to manage complex transaction processes.
Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.

Nice To Haves

Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.

Responsibilities

Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.