Vice President, Information Technology

Prime Residential•San Francisco, CA

3d•$253,000 - $282,000•Onsite

About The Position

Prime Residential is seeking a Vice President of Information Technology to oversee the company's technology environment and spearhead the integration of data and AI for business operations. The VP of IT will report to the Chief Financial Officer and will be responsible for leading the IT organization, managing the technology vendor stack and budget, and serving on the Leadership Team. This role encompasses ownership of network and endpoints, cybersecurity, business applications, the property management platform, IT project management, and end-user support. A key focus will be on developing a robust data architecture with usable reporting and implementing an AI strategy. The ideal candidate is an operator who can modernize systems, maintain current operations, and drive future technological advancements, with accountability for both.

Requirements

10+ years in technology roles, including experience running IT for a multi-site field operation under a finance-driven corporate headquarters; Multifamily is ideal; hospitality, senior living, and other distributed operating businesses with an owned or managed asset base will be considered.
Bachelor's degree in a related field, or equivalent professional experience.
7+ years leading a team of five or more with full ownership of infrastructure, applications, and security, and a track record of developing people rather than only managing their output.
Direct experience owning a mid-sized or larger enterprise platform end to end: selection or migration, integration, adoption, ongoing operations, upgrade planning, and change management.
A track record of scaling IT systems, processes, and tools as an organization grew, including integrating acquired properties or portfolios onto a common platform.
Hands-on experience establishing technology policy, governance, and standards where none existed. AI governance built from the ground up is the strongest evidence; data governance, security governance, or a privacy program will also be considered.
Demonstrated experience putting data and AI to work in an operating business: building or maturing a data platform, delivering analytics that non-technical users adopted and kept using, and deploying AI tooling with appropriate guardrails.
Experience with Microsoft 365 and Azure, including identity, SSO administration, and Fabric, with experience migrating and operating cloud workloads and optimizing cloud spend.
Vendor and budget management experience at meaningful scale, including contract negotiation and portfolio rationalization.

Nice To Haves

Master's degree a plus.

Responsibilities

Own and evolve a cloud-first enterprise technology strategy, architecture, and governance model, translating company objectives into a sequenced roadmap.
Build, coach, and retain the IT team, with a genuine focus on up-leveling individual skills and careers and creating bench depth so no system and no person is a single point of failure.
Own technology financial planning and the IT budget, including forecasting, prioritization, licensing optimization, and accounting for each dollar in terms of what it delivers.
Own IT project management end to end: demand intake, prioritization, governance, delivery performance, risk, budget, and benefits realization.
Own the Fabric data environment and the reporting layers built on it, with one source of truth, governed definitions, documented logic, and dashboards that are maintainable by more than one person.
Work aggressively to incorporate AI, including agentic AI, to improve the productivity of corporate and onsite teams; stand up and chair a cross-functional AI governance committee and publish a living AI use policy.
Provide executive oversight for the Microsoft cloud ecosystem, corporate infrastructure, and Prime's critical SaaS and line-of-business platforms.
Own the property management platform and surrounding PropTech stack, including leasing, work orders, resident communication, maintenance, screening and fraud controls, smart home equipment, access controls, and the integrations connecting them.
Run vendor selection, contract negotiation, and performance management, and rationalize the application portfolio by consolidating or retiring what no longer earns its cost.
Lead technology workstreams for acquisitions, integrations, platform migrations, and property takeovers, each with a reliable timeline and communication plan.
Own cybersecurity, identity, compliance, and privacy, along with business continuity and disaster recovery.