Vice President of Information Security & Technology

ECS4KIDS•Jacksonville, FL

1d•$130,000 - $145,000•Hybrid

About The Position

The Vice President of Information Security & Technology serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. This role provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets. Serving as the agency's Information Systems Security Officer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance. The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of IT staff.

Requirements

Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field.
Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over infrastructure, cybersecurity, cloud technologies, vendor management, compliance, and strategic technology planning.
Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements.
Ability to define problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data.
Ability to install, maintain, and support Windows and Linux systems, Active Directory, and related networking/server platforms.
Knowledge of setup, administration, and security configuration of Microsoft 365 and other cloud/SaaS platforms (e.g., Paylocity, NetSuite), including access management and monitoring.
Knowledge of cybersecurity best practices — encryption, threat monitoring, incident response — for safeguarding confidential child and family information.
Ability to develop clear technical documentation, including system diagrams, SOPs, security protocols, and DR/BC plans.
Ability to train, mentor, and build leadership and technical capacity within the IT department.
Knowledge of state and federal data privacy/security requirements applicable to human services and early childhood programs (e.g., Head Start, Florida OEL/ELC).
Ability to evaluate IT vendors for compliance with statutory, contractual, and data security requirements, and to lead breach investigations and required notifications.
Knowledge of data governance, records retention, and disposal requirements for human service programs.
Excellent written and oral communication skills; ability to work independently under pressure and tight deadlines.
Valid driver's license, proof of automobile coverage, and satisfactory driving record (per Vehicle Driving Policy).
Required acknowledgements: Conflict of Interest, Code of Ethics, Confidentiality Agreements, IT Systems and Security, Anti-Fraud, HR Employee Acknowledgement Form.

Nice To Haves

Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred.
Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred.
(A comparable amount of training, education, or experience can be substituted for minimum qualifications.)
A recognized cybersecurity certification (e.g., CompTIA Security+, CISSP, or CISM) preferred.

Responsibilities

Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology.
Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness.
Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board.
Manage IT infrastructure — networks, cloud platforms, servers, telecommunications, and end-user devices — and oversee implementation, upgrades, and vendor support of software and enterprise platforms.
Serve as ECS's Information Systems Security Officer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems).
Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notifications.
Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role.
Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls.
Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements.
Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT.
Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations.
Develop and administer the annual IT operating and capital budget, including cost-benefit analysis and hardware planning; fulfill property custodian responsibilities.
Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department.
Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption.
Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned.