Vice President, Group Functions Technology - Finance & Treasury Systems

Manulife • Boston, MA

1d • $217,900 - $405,300 • Hybrid

About The Position

The VP Group Functions Technology (GFT) Finance Systems is accountable for formulating and driving global information services and technology strategies, management, and implementations for Manulife Group Finance, as well as day-to-day operations for finance and treasury portfolios. The role leads Information Services for Finance and Treasury and identifies opportunities to use technology to improve productivity and efficiency while supporting the evolving needs of the business and its clients across Canada, the United States, Japan, Hong Kong, and the rest of Asia. This includes developing the IS application strategy and overseeing its execution within agreed goals, targets, and budgets.

The position leads and manages large, complex information systems application integrations and coordinates technical infrastructure projects. It ensures requirements and expectations are communicated clearly and that projects are completed on time and deployed in a controlled, user-inclusive manner across the global enterprise. The role requires a deep understanding of financial processes and cash management best practices, together with a focus on operational excellence and delivery efficiency.

The position is accountable to the SVP & CIO of Group Functions Technology and provides services to leaders of Group Finance functions and their teams, including the VP, Chief Accountant and the SVP & Treasurer.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 15+ years of increasing responsibility in strategy-, process-, or technology-oriented areas, with deep and broad knowledge of financial services and the insurance industry.
• Strong understanding of financial and cash management frameworks, regulations, and industry standards.
• Ability to manage multiple high-profile, conflicting priorities in a large and complex project portfolio spanning multiple business lines, ensuring delivery on time and within budget.
• International exposure and ability to work with a variety of cultures and perspectives.
• Extensive experience developing and integrating complex services and systems.
• Strategic thinking, including the ability to think conceptually beyond day-to-day business realities, create a clear business vision, and adopt a long-term perspective.
• First-hand experience managing unexpected crises and ensuring timely resolution.
• Ability to engage and influence at all organizational levels, gain acceptance and commitment, influence opinion, and resolve conflicts.
• Strong interpersonal skills, including oral and written two-way communication, relationship building, influence, and work with a diverse internal and international customer base.
• Track record of delivering innovative, sustainable technology solutions that reduce costs and increase productivity.
• Ability to act as an organizational change agent and lead enterprise-wide process and systems improvement and departmental reengineering.
• Strong services and systems aptitude, demonstrated project management and planning skills, and ability to balance strategic skills with tactical execution.
• Strong operations-efficiency orientation, including process and costing, and ability to manage ongoing operations within budget while identifying opportunities for continued efficiency.

Responsibilities

• Partner with business functions, provide thought leadership, and develop and deliver authoritative advice on emerging and innovative solutions.
• Develop a service-oriented team and culture across GFT and collaborate with cross-functional teams to define and prioritize technology requirements for finance and treasury initiatives.
• Operate within budget targets while adding value and ensuring business goals are met.
• Oversee technology roles, services, budgets, and savings within GFT, and manage the relative spend ratio between build and run.
• Implement the technology vision and operating model within GFT.
• Drive operational excellence and continuous improvement in service management to achieve associated SLAs and SLOs and support the technology strategy for business units across the enterprise.
• Maintain and adhere to governance for SOX compliance, regulators, internal and external auditors, and key Information Risk Management risk and control standards.
• Execute technology talent strategy and headcount planning across areas of accountability, including selection, retention, and development of senior professional staff across Canada and global operating areas.
• Leverage technology to optimize efficiencies and standardize business processes.
• Work with the Global Enterprise Architecture & Engineering Office to develop appropriate application architecture standards for Group Functions and enforce adherence.
• Leverage global practices for vendor management strategy, coordinating with Procurement and vendor management policies, with a focus on key vendors.
• Participate and provide input in global Business Continuity Planning, Disaster Recovery, Information Risk, and Security activities for GFT.
• Lead and manage complex IS application integrations and coordinate technical infrastructure projects, ensuring clear communication of requirements and expectations and timely, controlled, user-inclusive deployments.
• Develop the IS application strategy for GFT Finance Systems and oversee execution within agreed goals and budgets.

Benefits

• Incentive programs and incentive compensation tied to business and individual performance.
• Customizable health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage for eligible employees.
• Adoption/surrogacy and wellness benefits and employee/family assistance plans.
• Retirement savings plans, including pension and a global share ownership plan with employer matching contributions.
• Financial education and counseling resources.
• Paid time off in Canada, including holidays, vacation, personal, and sick days, and statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive