VP, Global Broker Distribution

Zurich Insurance Company Ltd.Toronto, ON
Hybrid

About The Position

Zurich Canada is seeking a Vice President, Global Broker Distribution to lead strategic broker engagement initiatives and strengthen relationships with National and Global Broker partners across Canada. This role will lead the execution of a multi-divisional broker distribution strategy focused on deepening executive-level broker partnerships, driving profitable growth, and positioning Zurich as the broker’s most trusted and valuable insurance partner. The position involves working cross-functionally with underwriting, distribution, customer management, and executive leadership teams to align broker strategies with Zurich’s business priorities and growth objectives. This role is critical for expanding market presence, enhancing sales effectiveness, and delivering tailored distribution solutions to support Zurich Canada’s long-term strategic ambitions. This is an existing vacancy and offers a unique opportunity to build knowledge and experience in a supportive environment. Zurich Canada utilizes AI-enabled tools for initial application review, but all hiring decisions are made by qualified hiring professionals. This role follows a hybrid work model, requiring three days per week of in-person presence, which may include office time or market-facing engagements.

Requirements

  • Bachelor’s Degree and 8 or more years of experience in the Relationship Management area
  • 10 or more years of experience in underwriting, distribution management, and/or relationship management roles within the insurance industry

Nice To Haves

  • Strong understanding of broker needs, value chains, and business drivers
  • Experience managing strategic relationships with National and/or Global Brokers
  • Knowledge of complex insurance programs and alternative risk financing solutions
  • Experience working within a regulated insurance environment and navigating regulatory change
  • Strong listening, communication, interpersonal, negotiation, and influencing skills
  • Strong project and process management capabilities
  • Demonstrated analytical and strategic thinking skills
  • Action-oriented mindset with the ability to drive execution and outcomes
  • People leadership and team management experience preferred
  • Proven ability to work effectively across multiple business units and stakeholder groups
  • Ability to travel as required to support broker and market-facing engagements

Responsibilities

  • Develop and maintain strong strategic business relationships with assigned National and Global Broker partners.
  • Help develop and execute effective communication and relationship management programs across all levels of broker organizations.
  • Develop a strong understanding of broker strategies, organizational structures, market positioning, and business priorities, and align them with Zurich’s business objectives.
  • Partner cross-functionally with underwriting, distribution, and executive leadership teams to support targeted growth opportunities and strategic initiatives.
  • Analyze market, broker, and distribution data to identify trends, growth opportunities, and operational improvements.
  • Monitor broker performance and identify recurring issues, escalation themes, and opportunities for strategic intervention.
  • Evaluate and resolve complex customer and distributor issues while identifying opportunities to improve channel effectiveness and growth.
  • Design and implement business process standards, campaigns, and distribution programs to support operational excellence.
  • Leverage tools, segmentation strategies, customer insights, and value propositions to improve sales effectiveness and distribution capabilities across multiple geographies.
  • Support strategic tenders, broker network development, and market expansion opportunities.
  • Collaborate with internal stakeholders and external broker partners to drive profitable growth and strengthen Zurich’s market position.
  • Contribute to the development and execution of distribution strategies supporting complex insurance solutions and alternative risk financing opportunities.

Benefits

  • Comprehensive health/benefits plan with varying levels of coverage
  • Competitive total compensation package
  • Minimum of four weeks of vacation per year
  • Four personal days per year
  • Access to a comprehensive range of training and development opportunities
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