Vice President, Food & Beverage

Sea World•Tampa, FL

2d•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! This position will lead all aspects of Busch Gardens Tampa and Adventure Island Food & Beverage programs, responsible for designing, coordinating, leading, and directing all Food & Beverage strategy and operations across our Tampa Florida parks. The aim is to become the world’s leading Theme Park Operator in these categories, and this position will be critical to achieving our goals and leading our effort to elevate the guest experience in Food & Beverage.

Requirements

Bachelor’s degree; Master’s degree preferred or equivalent work experience
Minimum of 10 years of Food & Beverage multi-unit leadership experience with increasing levels of responsibility in the Hospitality industry
Must have strong leadership skills with ability to influence leaders to achieve business objectives
Must have experience in leading Food & Beverage operations designing and executing programs to drive revenue growth and cost efficiency / productivity at scale
Innovative and entrepreneurial with strong planning, prioritization, and organization skills
Must have excellent verbal and written communication skills, ability to communicate at multiple levels and strong public speaking skills with proven success influencing large and diverse teams
Must have effective organizational skills, demonstrated by ability to set priorities, coordinate multiple projects simultaneously, and be attentive to details
Must have proven experience managing transformative efforts across disparate, multi-unit restaurant and bar locations
Must have extensive experience designing Food & Beverage programs with proven ability to drive increased penetration, revenue growth, profitability and improved service levels
Proven analytical and problem-solving abilities required to manage budgets and meet competing deadlines
Ability to multi-task and work effectively in a fast-paced dynamic environment
Knowledge of industry best practices, trends and proficient in Microsoft Office programs

Responsibilities

Design, set, manage, and oversee execution of all aspects of Food & Beverage operations and transformation efforts for Busch Gardens Tampa and Adventure Island
Design comprehensive strategies for Food & Beverage program growth and margin enhancement while improving the guest experience
Set, manage and development of improvement strategies to drive financial performance through revenue growth and margin improvement
Own budget development for Food & Beverage, with key focus on prioritizing ROI based projects to support organizational growth
Develop and implement action items and provide support and guidance across all parks and venues to achieve and exceed budgeted revenue and net operating income goals
Monitor industry trends and take appropriate action to maintain competitive and profitable operations
Develop a comprehensive labor and people strategy to meet service guidelines while maximizing efficiency and productivity
Create and lead Ambassador development, recognition, and comprehensive talent strategies to support overall company goals
Design, develop and lead creation of clear and actionable metrics and dashboards to ensure ongoing tracking and achievement of financial and team objectives
Identify and design best practices to be implemented across the organization
Oversee adherence to all identified strategies and initiatives across the organization
Carries out leadership responsibilities in accordance with United Parks & Resorts policies and applicable laws
Perform other duties as assigned