Vice President, Engineering (Servicing Platform)
About The Position
The Servicing Technology team is seeking a Vice President of Engineering to lead our Servicing Platform organization; the team behind the core systems that power our servicing business at scale. This is a high-impact leadership role with the opportunity to shape the future of our platform through a major re-platforming initiative, driving modern, scalable, and resilient solutions that will support long-term growth and innovation. You’ll play a key role in setting technical direction, influencing strategy, and delivering meaningful outcomes for both our business and our clients. This role blends deep engineering leadership with strong vendor and partner management. We’re looking for a leader who thrives in complex environments, is energized by transformation, and is passionate about building high-performing teams and world-class platforms. This role includes regular travel to our Detroit and Dallas locations, as well as annual engagement with our teams in India.
Requirements
- 11 years of experience or equivalent in a software engineering, quality engineering and/or product development, or role in a relevant field
- 9 years of experience or equivalent expertise in leading software delivery teams
- Undergraduate degree or equivalent experience in computer science, information technology or a related field
- Recognized excellence in leading and supporting divisional initiatives
- Extensive experience building self-organizing teams that meet organizational engineering and architecture standards
- Accomplished in working with senior leadership while balancing organizational needs and risks in a professional and diplomatic way
- Experience using Agile metrics, such as sustainability, productivity, client delight and responsiveness to understand value stream success
- Experience leading divisions that define and implement migration and decommission plans for legacy software
- Demonstrated ability to meet delivery goals spanning multiple divisions with shifting timelines, staffing, and dependencies
- Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate and persuasive language
- Extensive knowledge of people leadership practices, such as change management, recruiting, hiring, performance management, corrective action and compensation administration
Nice To Haves
- 9 years of experience programming in C#, F#, PHP, Python, Java, JavaScript, Progress or other object-oriented/functional programming languages
- Graduate degree or equivalent experience in computer science, information technology or a related field
- Certified in Scaled Agile Framework (SAFe) Agile practices
- Experience mentoring and developing senior leadership
- Extensive knowledge of supported business domains
Responsibilities
- Lead and mentor value streams of Agile divisions that lean into data-driven experimentation, innovation, quality and craftsmanship
- Communicate and promote the culture and mission of the company
- Collaborate with senior value stream leadership to establish a mission aligned with the company vision
- Promote iterative, thoughtful decision-making within self-organized teams
- Lead the maturation of software development and Agile practices in the organization
- Identify organizational requirements for changes to systems, structures and culture necessary to support agility and adaptability
- Stay informed of trends and changes in the broader technology, business and regulatory landscapes
- Assist value stream leaders in balancing enterprise risk and agility
- Understand and plan for the product roadmap, and maintain awareness of broader technical and business changes impacting the value stream
- Use operational trends and organizational goals to develop strategic themes and value stream objectives
- Develop short-, mid- and long-term key results with multiple divisions to achieve value stream objectives
- Identify roadblocks preventing success of strategic themes or objectives and work with appropriate stakeholders to find resolutions
- Oversee and calibrate divisional talent acquisition roadmaps and succession plans for the value stream
- Prepare and deliver reviews, compensation adjustments and promotions
- Oversee and calibrate training, development plans and pairing activities to onboard and upskill the value stream brainforce
- Identify, implement and drive adoption of best practices within the leadership community
- Mentor and support team members on any of the above responsibilities
Benefits
- perks and health benefits
- medical, dental, and vision benefits
- 401K retirement plan
- paid-time off
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
