Vice President, Creative Services

The Imagine Group•Burbank, CA
•Hybrid

About The Position

The Vice President, Creative Services directs and coordinates multiple departments and locations responsible for production, pricing, sales, and product distribution. The role leads creative design, engineering, development, and prototyping for new projects, and serves as a subject matter expert on best practices for developing, manufacturing, sourcing, and sustaining new business opportunities. The position oversees the Innovation Studios, Strategic Sourcing group, Marketing, and PMO, while helping shape the company’s strategic direction, improve operations, and execute business objectives. It defines Imagine Group’s creative vision across retail environments, fixtures, print, digital, and experiential platforms, and leads collaboration from ideation through production, logistics, installation, and lifecycle management. The role also oversees marketing strategy and serves as creative lead in client engagements, pitches, and POVs. The Vice President manages the annual P&L for four Studio locations nationwide and the Studio Agency, partners with leadership to develop operational strategies that increase EBITDA, and builds a center of excellence supporting Sales and Operations. Responsibilities also include forecasting, customer and supplier relationships, departmental AP and AR processes, contribution-margin improvements, overseas production planning, PMO practices, resource allocation, standardized reporting, operational performance analysis, and integration of acquired assets and subsidiaries. The position supervises five directors and requires domestic travel up to 30% as needed. Work from home is permitted within commuting distance of the worksite in Burbank, California.

Requirements

  • High School Diploma or foreign equivalent.
  • At least 5 years of experience in a senior managerial position or closely related occupation in a retail environment.
  • At least 5 years of experience providing management and leadership for in-store marketing, print marketing, and retail merchandising.
  • At least 5 years of experience leading cross-functional collaboration across Design, Engineering, Strategic Sourcing, and PMO to transition ideas from concept through production, logistics, installation, and lifecycle management.
  • At least 5 years of experience ensuring execution of complex, multi-market rollouts by aligning internal teams to expectations, timelines, and KPIs.
  • At least 5 years of experience developing and leading Enterprise Resources Planning (ERP) programs.
  • At least 5 years of experience setting and executing operational strategies that drive corporate EBITDA growth, operational scalability, and long-term business goals.
  • At least 5 years of experience using SAP, Salesforce, Hubspot, ERP integration tools, MS Project, Monday.com, and Power BI.
  • All experience requirements may be gained concurrently.

Responsibilities

  • Direct and coordinate activities of multiple departments and locations concerned with production, pricing, sales, and distribution.
  • Lead creative design, engineering, development, and prototyping of new project work.
  • Guide teams on best practices in developing, manufacturing, sourcing, and sustaining new business opportunities.
  • Oversee the Innovation Studios, Strategic Sourcing group, Marketing, and PMO; formulate policies, manage daily operations, and plan the use of materials and human resources.
  • Define and champion Imagine Group’s creative vision across retail environments, fixtures, print, digital, and experiential platforms.
  • Lead cross-functional collaboration to move concepts from ideation through production, logistics, installation, and lifecycle management.
  • Oversee internal and external marketing strategy and communicate Imagine’s capabilities, case studies, and thought leadership to clients, prospects, and investors.
  • Develop and manage the annual P&L for all four Studio locations nationwide and the Studio Agency.
  • Partner with the leadership team to set and execute operational strategies that increase EBITDA across functional sites.
  • Build and lead a center of excellence supporting Sales and Operations with creative, technical, and program expertise.
  • Lead client engagements, pitches, and POVs, translating business objectives, CapEx strategies, and brand goals into executable retail experiences.
  • Collaborate with Finance, Sales, and Operations to maintain a rolling 12-month sales forecast.
  • Manage relationships with customers, internal stakeholders, and key suppliers as a subject matter expert.
  • Oversee departmental AP and AR processes to support accurate accounting and profitability tracking.
  • Improve contribution margins by establishing strategic relationships with new manufacturing partners and expanding capabilities.
  • Integrate overseas production into project planning for programs that rely heavily on outsourced manufacturing.
  • Develop project plans tailored to each site and standardize PMO practices aligned with client deliverables.
  • Lead Sales and Operations meetings to allocate resources across studio locations for immediate and long-term business needs.
  • Standardize communication and reporting methodologies across functional teams.
  • Monitor and analyze operational performance at each studio location.
  • Lead onboarding and integration of newly acquired assets and subsidiaries.
  • Supervise five directors of various business functions.
  • Use SAP, Salesforce, Hubspot, ERP integration tools, MS Project, Monday.com, and Power BI.
  • Travel domestically up to 30% as needed and customary for the occupation.
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