Vice President, Commercial Operations
About The Position
The Vice President of Commercial Operations will direct a high-performing internal consulting and commercial operations organization, delivering strategic solutions that optimize execution across the national sales force. Spearhead high-impact initiatives and drive alignment across the Commercial Leadership Team (CLT). Oversee and guide a highly leveraged national infrastructure group that empowers the business through three core pillars: Sales Strategy (territory alignment, compensation planning and deployment, productivity analysis), Commercial Enablement (commercial sales training, major corporate, technology resourcing, contracting/RFPs), and Data & Insights (advanced analytics and regional reporting). It is highly preferential that the successful candidate is located near-site to one of the following Quest locations: Secaucus, NJ; Clifton, NJ; Marlborough, MA; Tampa, FL; Wood Dale, IL; Irving, TX; or West Hills, CA. The successful candidate must also be able to travel 50%.
Requirements
- A bachelor’s degree in a business or science related field is required.
- A minimum of 15 years of experience in sales, management and commercial operations with heavy finance, strategy, service, planning and executional components in a nationally matrixed organization.
- A minimum of 10 years in a sales, commercial operations, or finance leadership position is required.
- The successful candidate must have the ability to travel 50%.
Nice To Haves
- An advanced degree or MBA is preferred.
Responsibilities
- Improve sales force effectiveness by working across the enterprise with sales leaders.
- Identify and build sales force skills through application of technology, training, analytics, and insights.
- Identify and deploy sales and commercial best practices, such as Integrity Selling.
- Standardize key sales processes related to account set-up, productivity, and selling approaches.
- Create and deploy sales training content for all rep types and development for leaders.
- Provide business reporting and analytics at the region and enterprise level.
- Oversee management of sales force metrics, rankings, and recognition programs.
- Deliver tools and systems in support of sales productivity, e.g.: SFDC, Device support, adoption and use of AI technologies.
- Oversee territory design, alignment, deployment, and sales capacity management.
- Partner with human resources compensation on sales compensation design and manages administration of SIP plans and quarterly payouts for sales professionals.
- Oversee client contracting and RFP support for national, enterprise and health plan accounts.
- Direct planning of national meetings and events, such as the National Sales Meeting.
- Proficiency in franchise key offering, sales messaging.
- High level of proficiency on how all decisions impact the front-line sales force and sales leadership.
- Deep knowledge of budget building process at both a high level and down to the account and or territory levels.
- Organize, oversee and guide key project management resources throughout the commercial organization via current team led by this role.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Executive
