Vice President, Client Services - Hanleigh

AmeriLife • Windsor, CT

2d • Hybrid

About The Position

This role will lead business operations, drive client satisfaction, and develop high-performing teams in a fast-paced insurance environment. The Vice President, Client Services will lead and develop a high-performing client services team, drive operational excellence, workflows, and performance metrics, partner with leadership on strategic initiatives and business growth, build strong relationships with clients, carriers, and stakeholders, and oversee compliance, risk management, and continuous improvement efforts. The position will be hybrid in our CT office 2-3 days per week.

Requirements

• Proven leadership experience in client services, operations, or insurance & Financial Services
• Strong background in team leadership, strategy, and execution
• Ability to influence, problem solve, and drive results in a complex environment

Responsibilities

• Lead and develop a high-performing client services team
• Drive operational excellence, workflows, and performance metrics
• Partner with leadership on strategic initiatives and business growth
• Build strong relationships with clients, carriers, and stakeholders
• Oversee compliance, risk management, and continuous improvement efforts

Benefits

• PTO
• medical
• dental
• vision
• retirement savings
• disability insurance
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed