Vice President Client Services - Claim Operations

Sedgwick•Baton Rouge, LA

2d•Hybrid

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. The PRIMARY PURPOSE of this role is to be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned region/Business Unit.

Requirements

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Advance degree with professional designation (i.e. CPCU, AIC, ARM) preferred.
Ten (10) years related experience or equivalent combination of experience and education required to include three (3) years Area Account Executive experience on national accounts and five (5) years claims/supervisory experience.
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Responsibilities

Ensures contract compliance within an assigned region/Business Unit.
Responsible for financials including accounts receivable, invoicing and pricing support within an assigned region.
Responsible for client knowledge including threatened status and relationship with the company within an assigned region.
Ensures renewal process is handled timely; negotiates and supports new contracts within an assigned region.
Ensures compliance with corporate guidelines.
Responsible for business planning and budgeting within an assigned region.
Plans for staffing needs including succession, bench-strength, and new business within an assigned region.
Supports client relationships, builds executive relationships, and supports internal relationships.
Supports business development and organization's quality program(s) and performs other duties as assigned.
Travels as required.